Recall 17V767 covers 177,264 2016 Ford Explorer and F-150 vehicles for loose power-seat bolts. Repair will be free at any franchised Ford dealer once available.
Ford is recalling 177,264 2016 Explorer and F-150 vehicles because loose power seat adjuster pivot bolts can let the front seat cushions detach during a crash. If the seat does not properly restrain the occupant, injury risk increases, and the Ford dealer repair will be free once available.
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What's wrong?
The front power seat adjuster assembly in 2016 Ford Explorer and F-150 vehicles is the metal track and linkage under the front seat. It lets the driver or front passenger move the seat and holds the cushion in position. In a crash, that assembly also helps keep the seat and occupant aligned with the belt and air bags.
On affected vehicles, the joint at the adjuster lift link can loosen over time. Ford traced the issue to adjuster and side-member dimensions that were outside the intended design, plus thread lock material on the pivot bolt that did not meet the required breakaway torque. When that joint loses clamp load, the front seat cushion can detach instead of staying fixed.
The warning sign is a loose driver or passenger front seat during acceleration, braking, or turns. An owner can also find the pivot bolt on the floor.
Who's affected?
Covers both SUV and pickup body styles under the same seat assembly component.
| 2016 Ford Explorer | seat assembly |
|---|---|
| 2016 Ford F-150 | seat assembly |
| Units affected | 177,264 |
Year and model alone do not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A loose front seat can leave the occupant improperly restrained in a crash, increasing injury risk. If the seat shifts during acceleration, braking, or turns, or you find the pivot bolt on the floor, avoid using that seat and arrange inspection promptly. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2016 Ford Explorer or F-150 is included in this recall.
- Watch for Ford's remedy notice before scheduling the final dealer repair.
- Call Ford customer service at 1-866-436-7332 with questions and reference recall number 17V767.
- Ask a franchised Ford dealer about the free power-seat-track bolt inspection and repair once the remedy opens; the repair addresses front seat cushions that can detach in a crash.
- Bring the recall notice when the dealer schedules the repair.
What happens at the repair
Ford has not opened the final dealer repair yet. Once it opens, a Ford technician will inspect the power seat track upper pivot link bolt, check whether it is tight, and either apply threadlocker or replace the lift link and related hardware. Parts and labor are covered under the recall. Ford's reimbursement plan covers eligible remedy costs paid by owners before recall notification, with eligibility ending February 2, 2018. If you already paid for this seat track repair, contact Ford customer service with your repair paperwork and ask how the plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 29, 2017 | NHTSA published the recall |
|---|---|
| November 30, 2017 | Dealer notification began |
| November 30, 2017 | Dealer notification ended |
| January 15, 2018 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 15, 2018 | Interim owner notification (was planned for this date) |
| March 16, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 17V767?
Recall 17V767 covers 177,264 2016 Ford Explorer and F-150 vehicles with loose power seat adjuster pivot bolts. The front seat cushion can detach and fail to restrain the occupant properly in a crash, increasing injury risk.
What should I do if my 2016 Ford Explorer or F-150 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V767. If it is, contact a franchised Ford dealer and ask about recall 17S40. Ford dealers inspect the power seat track bolt and complete the approved repair free of charge once the remedy is available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V767, Ford dealers inspect the power seat track upper pivot link bolt, then apply threadlocker or replace the lift link and hardware free of charge.
Is it safe to drive my 2016 Ford Explorer or F-150 before the seat recall is fixed?
The official consequence is increased injury risk in a crash if the seat occupant is not properly restrained. This recall is not marked do-not-drive. Check your VIN, then ask a Ford dealer how soon the seat inspection and repair can be completed.
When did Ford notify owners about recall 17V767?
Ford expected interim owner letters to go out on January 15, 2018, so that notice date has passed. Owners were to receive a second notice when the remedy became available. If you never received a letter, the VIN check decides whether your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V767000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 17V767 |
| NHTSA recall # (full) | 17V767000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →