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Campaign 17V741 Posted November 21, 2017 17,116 units

2014 Jeep Grand Cherokee Recall 17V741: Alternator

Recall 17V741 covers 17,116 2014 Jeep Grand Cherokee, 300, Challenger, Charger, and Durango vehicles for alternator failure. Repair is free at any franchised Jeep dealer.

Jeep is recalling 17,116 2014 Grand Cherokee, 300, Challenger, Charger, and Durango vehicles equipped with a 3.6L engine and 160 amp alternator because the alternator can fail suddenly. A failed alternator can stall the vehicle without warning and increase crash risk; Jeep dealers will complete the recall repair free of charge.

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What's wrong?

The alternator on these 2014 Grand Cherokee, 300, Challenger, Charger, and Durango vehicles is the engine-driven generator that keeps the battery charged while the vehicle runs. On the recalled vehicles, it is the 160 amp alternator paired with the 3.6L engine. It powers the electrical system and supports ignition, lights, steering assist, and other controls that need steady voltage.

The defect is a sudden failure inside the alternator assembly. When the alternator stops producing electrical power, the vehicle has to run on battery power alone, and that reserve drains quickly. The filing describes limited or no detection before failure, with possible vehicle shutdown or fire once the alternator fails.

The warning sign listed for this recall is a battery saver mode light on the Electronic Vehicle Information Center. If that light appears, treat it as a sign that the charging system is not keeping up.

Who's affected?

Covers five 2014 models tied to the same alternator electrical system.

2014 Jeep Grand Cherokee electrical system
2014 Chrysler 300 electrical system
2014 Dodge Challenger electrical system
2014 Dodge Charger electrical system
2014 Dodge Durango electrical system
Units affected17,116

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

If the alternator fails, the vehicle can stall without warning and raise the risk of a crash. If the battery saver mode light comes on or the vehicle loses electrical power, pull over safely and arrange service. Repair is free at any franchised Jeep dealer.

What should I do?

  1. Check your VIN to confirm your 2014 Jeep Grand Cherokee, 300, Challenger, Charger, or Durango is included in this recall.
  2. Contact a franchised Jeep dealer to schedule the free alternator replacement that addresses sudden alternator failure and stalling without warning.
  3. Bring the recall notice if Jeep mailed one. If not, reference recall number 17V741 when you call.
  4. Drive cautiously until the repair is complete. If the vehicle stalls or loses electrical power, stop in a safe place and call for roadside help.
  5. Call Jeep customer service at 1-800-853-1403 with questions about scheduling or dealer instructions.

What happens at the repair

At the dealer, a Jeep technician replaces the alternator covered by recall 17V741. The replacement parts and labor are free under the recall. If you've already paid out of pocket for an alternator repair tied to this problem, Jeep's reimbursement process asks owners to send the original receipt and other proof of payment to the company for expense review. Keep copies of your repair paperwork before submitting anything.

ReimbursementReimbursement available

Timeline

November 21, 2017 NHTSA published the recall
December 15, 2017 Owner notification mailed
January 10, 2018 Dealer notification began
January 10, 2018 Dealer notification ended
January 10, 2018 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
January 10, 2018 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 17V741?

Recall 17V741 covers 17,116 2014 Jeep Grand Cherokee, 300, Challenger, Charger, and Durango vehicles with a 3.6L engine and 160 amp alternator. The alternator can fail suddenly, which can cause the vehicle to stall without warning and increase crash risk. Dealers will replace the alternator for free.

What should I do if my 2014 Jeep Grand Cherokee, 300, Challenger, Charger, or Durango is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 17V741. If it is, contact a franchised Jeep dealer to schedule the alternator replacement. Reference recall number 17V741 or Jeep recall number T75 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says dealers will replace the alternator free of charge. Parts and labor are covered at a franchised Jeep dealer.

What is the safety risk?

The safety risk is a sudden alternator failure that can make the vehicle stall without warning. A stall can leave the driver without power while moving and increase crash risk. If your VIN is included, schedule the free alternator replacement before relying on the vehicle for regular driving.

What warning signs should I watch for?

There is no warning sign before failure listed in recall 17V741. The filing says the alternator can fail suddenly and the vehicle can stall without warning. Check your VIN, and if it is included, arrange the free alternator replacement with a Jeep dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V741000
Jeep customer service1-800-853-1403
NHTSA recall #17V741
NHTSA recall # (full)17V741000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →