Campaign 17V739 Posted November 20, 2017 298 units

2013-2017 International 4400/7400 Recall 17V739: Valve

Recall 17V739 covers 298 2013-2017 International vehicles with water-pump valve rings that corrode. Repair is free at any franchised International dealer.

International is recalling 298 2013-2017 4400, 7400, and related fire apparatus vehicles because Hale pressure relief valve retaining rings in the water pumps can corrode and fail. When the valve opens, water pressure for fire fighting drops, which can hinder fire fighting efforts and increase the risk of injury; International dealers will complete the recall repair for free.

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What's wrong?

The Hale manual pressure relief valve is part of the water pump system on affected 2013-2017 International 4400, 7400, Quest, Typhoon, T370, M2, T800, and Cyclone Ii fire vehicles. Its job is to control pump pressure during fire fighting, including on the main pump or auxiliary waterway inlet. When pressure rises too high, the valve opens so the pump and hose lines are not over-pressurized.

On these vehicles, the retaining ring that secures the valve was made from plated steel instead of stainless steel. After repeated exposure to water, that ring can corrode early. If the ring fails, the pressure relief valve opens when it should stay closed, reducing the water pressure available for fire fighting.

The warning sign is leakage at the relief valve assembly. That leak means the valve assembly needs attention before the pump loses pressure during use.

Who's affected?

Spans International, E-One, Kenworth, and Freightliner truck models across the 2013-2017 model years, with the same equipment component listed for each.

2017 International 4400 Equipment
2016 International 4400 Equipment
2015 International 4400 Equipment
2014 International 4400 Equipment
2015 International 7400 Equipment
Units affected298

A matching year, make, and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Reduced water pressure can hinder firefighting efforts and increase the risk of injury. Leakage at the relief valve assembly is a warning sign that the system needs service before the apparatus is used for emergency response. Repair is free at any franchised International dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2017 International 4400, 7400, Quest, Typhoon, T370, M2, T800, or Cyclone Ii is included in this recall.
  2. Contact a franchised International dealer or certified technician to schedule the free retaining-ring repair that keeps the pressure relief valve from opening and reducing firefighting water pressure.
  3. Bring the recall notice if you have one. If not, reference recall number 17V739 when you call.
  4. Avoid relying on the affected water pump for firefighting service until the stainless steel retaining ring is installed.

What happens at the repair

At the dealer, an International technician installs a stainless steel retaining ring on the Hale pressure relief valve in the water pump used for fire fighting. The retaining ring secures the valve so it stays closed and maintains water pressure. Parts and labor are covered under the recall, and the repair is available now. If you already paid for this retaining ring or pressure relief valve repair before the recall work, ask the service desk how to submit documentation under the manufacturer's standard reimbursement plan.

ReimbursementReimbursement available

Timeline

November 20, 2017 NHTSA published the recall
January 8, 2018 Dealer notification began
January 8, 2018 Interim owner notification (was planned for this date)
January 11, 2018 Owner notification mailed
January 12, 2018 Dealer notification ended

Frequently asked questions

What is recall 17V739?

Recall 17V739 covers 298 2013-2017 International 4400, 7400, Quest, Typhoon, T370, M2, T800, and Cyclone Ii vehicles with Hale pressure relief valves in firefighting water pumps. Corrosion can cause the retaining ring to fail, which reduces water pressure during firefighting.

What should I do if my 2013-2017 International 4400, 7400, Quest, Typhoon, T370, M2, T800, or Cyclone Ii is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 17V739. If it is, contact a certified dealer or technician to schedule installation of the stainless steel retaining ring. Reference recall number 17V739 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this recall provides installation of a stainless steel retaining ring free of charge through a certified dealer or technician.

What is the safety risk?

The safety risk is reduced water pressure during firefighting. If the pressure relief valve opens after the retaining ring fails, the pump can deliver less water pressure, which can hinder firefighting efforts and increase injury risk.

When did the recall repair start?

The recall repair began on January 11, 2018. Since the remedy is available, owners can contact a certified dealer or technician, or call customer service at 1-352-861-3612, to arrange the free retaining ring installation.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V739000
International customer service1-352-861-3612
NHTSA recall #17V739
NHTSA recall # (full)17V739000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →