Recall 17V715 covers 9,379 2017-2018 Mercedes-Benz GLC300 and AMG GLC43 vehicles for sun roof panels that can detach. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 9,379 2017-2018 GLC300 and AMG GLC43 vehicles because the fixed panoramic sun roof front and side plastic panels have insufficient bonding and can separate while driving. Detached panels can increase the risk of a crash or injury for following traffic, and Mercedes-Benz dealers will complete the recall repair free of charge.
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What's wrong?
The panoramic sun roof on the 2017-2018 Mercedes-Benz GLC300, AMG GLC43, and Glc 300 uses plastic frontal and side panels around the roof opening. Those panels are bonded in place so they stay attached while the roof assembly is exposed to wind, vibration, heat, and normal vehicle movement.
On affected vehicles, a supplier production deviation left a batch of panoramic sun roof panels below the required bonding specification. The adhesive bond was not strong enough for the panel location. During vehicle operation, the frontal or side plastic panel can loosen and separate from the sun roof assembly.
There is no warning sign before failure. An owner is not told to expect a sound, warning light, or visible change before a bonded panel separates, so VIN status is the practical way to confirm whether the vehicle is included.
Who's affected?
Covers the GLC300, Glc 300, and AMG GLC43 names across the 2017-2018 model years, all tied to the sunroof assembly.
| 2017 Mercedes-Benz GLC300 | visibility component |
|---|---|
| 2017 Mercedes-Benz AMG GLC43 | visibility component |
| 2018 Mercedes-Benz Glc 300 | visibility component |
| 2018 Mercedes-Benz AMG GLC43 | visibility component |
| Units affected | 9,379 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If a sun roof panel detaches, it can strike following traffic and increase the risk of a crash or injury. No warning sign is listed, so schedule the inspection and correction soon instead of waiting for noise or movement. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Mercedes-Benz GLC300, AMG GLC43, or Glc 300 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free sun roof panel bonding inspection and repair.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 17V715 when you call.
- Drive cautiously until the repair is complete, and keep extra distance from other traffic if any sun roof panel looks loose.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the bonding on the fixed panoramic sun roof frontal and side plastic panels, then corrects the bonding as needed. Parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because all involved vehicles remain covered under that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 14, 2017 | NHTSA published the recall |
|---|---|
| December 1, 2017 | Dealer notification began |
| December 8, 2017 | Owner notification mailed |
| December 8, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V715?
Recall 17V715 covers 9,379 2017-2018 Mercedes-Benz GLC300, AMG GLC43, and Glc 300 vehicles with panoramic sun roof panels that have insufficient bonding. The panels can separate while driving, increasing crash or injury risk for following traffic. Mercedes-Benz dealers inspect the bonding and correct it for free.
What should I do if my 2017-2018 Mercedes-Benz GLC300, AMG GLC43, or Glc 300 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V715. If it is, contact a franchised Mercedes-Benz dealer to schedule the panoramic sun roof panel inspection. Reference recall number 17V715 or Mercedes-Benz recall number 2017110009 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Mercedes-Benz dealers will inspect the sun roof panel bonding and correct it as necessary free of charge. Parts and labor are covered at any franchised Mercedes-Benz dealer.
What is the safety risk?
The safety risk is that one or more panoramic sun roof panels separate from the vehicle during operation. A detached panel can strike or force evasive action from following traffic, increasing the risk of a crash or injury. Confirm your VIN, then arrange the free dealer inspection.
What if I bought the Mercedes-Benz GLC used?
The free recall repair still applies. Federal recall law follows the vehicle, not the original owner. If you never received a Mercedes-Benz owner letter, check your VIN to confirm whether this recall applies, then call a franchised Mercedes-Benz dealer with recall number 17V715.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V715000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 17V715 |
| NHTSA recall # (full) | 17V715000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →