Recall 17V714 covers 72 2017 Mercedes-Maybach vehicles for power steering assist shutdown. Repair is free at any franchised Mercedes-Maybach dealer.
Mercedes-Maybach is recalling 72 2017 S600, S65 AMG, E300, S550, and S550E vehicles because a transistor inside the power steering control unit can overheat and disable power steering assist. Unexpected loss of assist makes steering harder and increases crash risk; Mercedes-Maybach dealers will complete the free repair.
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What's wrong?
The electric power steering control unit on the 2017 Mercedes-Maybach S600, S65 AMG, E300, S550, and S550E helps manage steering assist. It reads steering demand and controls the electric assist that reduces the effort needed to turn the wheel, especially while parking or moving slowly.
In affected vehicles, a supplier process deviation left certain brackets inside the control unit below durability requirements. Those brackets are supposed to hold the control unit hardware within specification. If a bracket breaks, a transistor in the unit can overheat, and the power steering system can shut off. The vehicle still has mechanical steering, but it takes more driver effort to turn the wheel.
Owners are not given a reliable early clue from the filing. Loss of assist can make the steering wheel suddenly feel heavier, especially at low speeds. There is no warning sign before failure.
Who's affected?
All five listed model names are tied to the same power steering system.
| 2017 Mercedes-Maybach S600 | power steering system |
|---|---|
| 2017 Mercedes-Benz S65 AMG | power steering system |
| 2017 Mercedes-Benz E300 | power steering system |
| 2017 Mercedes-Benz S550 | power steering system |
| 2017 Mercedes-Benz S550E | power steering system |
| Units affected | 72 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific car.
What's the safety risk?
Unexpected loss of power steering assist can make the vehicle harder to steer and create a crash risk. If steering effort suddenly increases, slow down, pull over when safe, and call the dealer before continuing. Repair is free at any franchised Mercedes-Maybach dealer.
What should I do?
- Check your VIN to confirm whether your 2017 Mercedes-Maybach S600, S65 AMG, E300, S550, or S550E is included in this recall.
- Contact your nearest franchised Mercedes-Maybach dealer to schedule the free steering-rack inspection and replacement, if needed, for the power steering assist failure.
- Bring the recall notice if Mercedes-Maybach mailed one. If not, reference recall number 17V714 when you call.
- Drive cautiously until the repair is complete. A sudden loss of power steering assist makes the vehicle harder to steer and increases crash risk.
What happens at the repair
At the dealer, a Mercedes-Maybach technician inspects the steering rack and replaces it if the recall condition is found. The inspection, replacement parts, and labor are free under the recall. The manufacturer has a general reimbursement plan on file for owners who already paid for a related steering repair before the recall work. Bring repair paperwork and payment documentation to the service desk, or contact customer service before the appointment to confirm the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 14, 2017 | NHTSA published the recall |
|---|---|
| January 5, 2018 | Dealer notification began |
| January 12, 2018 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 12, 2018 | Interim owner notification (was planned for this date) |
| February 9, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 17V714?
Recall 17V714 covers 72 2017 Mercedes-Maybach S600, S65 AMG, E300, S550, and S550E vehicles with a transistor in the power steering control unit that can overheat and disable power steering assist. Mercedes-Maybach dealers will inspect the steering rack and replace it when needed for free.
What should I do if my 2017 Mercedes-Maybach S600, S65 AMG, E300, S550, or S550E is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V714. If it is, contact a franchised Mercedes-Maybach dealer to schedule the steering-rack inspection. Reference recall number 17V714 when you call. The inspection and covered replacement are free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Maybach dealers will inspect the steering rack and replace it when needed free of charge, regardless of where the vehicle was purchased.
Is it safe to drive with recall 17V714 open?
This recall does not carry a do-not-drive order. The safety concern is loss of power steering assist, which increases steering effort and raises crash risk. Check your VIN, schedule the free dealer inspection if included, and contact Mercedes-Maybach customer service at 1-877-496-3691 with repair questions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V714000 |
|---|---|
| Mercedes-Maybach customer service | 1-877-496-3691 |
| NHTSA recall # | 17V714 |
| NHTSA recall # (full) | 17V714000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →