Recall 17V691 affects 17,507 2017-2018 INFINITI QX30 vehicles for unexpected driver air bag deployment. Repair is free at any franchised INFINITI dealer.
INFINITI is recalling 17,507 2017-2018 QX30 vehicles because the driver's air bag can deploy unexpectedly after an electrostatic discharge when the air bag clockspring is broken and steering components lack enough grounding. An unintended air bag deployment can increase the risk of injury and a crash; the dealer repair will be free once INFINITI finalizes it.
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What's wrong?
The driver's front air bag in the 2017-2018 INFINITI QX30 sits in the steering wheel and is meant to deploy only when crash sensors call for it. A steering column module clock spring keeps electrical contact through the rotating steering wheel, so the air bag and related controls stay connected while you turn.
On affected QX30 vehicles, the clock spring can break. Once it breaks, the steering components do not have enough grounding to handle an electrostatic discharge, which is a small static-electric charge. That charge can trigger the driver's air bag without a crash. The recall repair adds a commutator ring to the steering column so the system has proper grounding.
If the steering column module clock spring breaks, a red warning lamp turns on in the instrument cluster. That lamp is the warning sign for this defect.
Who's affected?
Covers the 2017 and 2018 QX30 model years with the same front air bag component.
| 2017 INFINITI QX30 | front air bag |
|---|---|
| 2018 INFINITI QX30 | front air bag |
| Units affected | 17,507 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
If the driver air bag deploys without command, injury and crash risk rise. A broken steering column module clock spring activates a red warning lamp in the instrument cluster. Treat that lamp as a reason to call an INFINITI dealer and schedule service. Repair will be free at any franchised INFINITI dealer once available.
What should I do?
- Check your VIN to confirm your 2017-2018 INFINITI QX30 is included in this recall.
- Watch for INFINITI's owner notice and keep it with your vehicle records.
- Ask a franchised INFINITI dealer whether the free steering-component grounding repair is open for your VIN; the repair addresses electrostatic discharge that can unexpectedly deploy the driver's air bag.
- Reference recall number 17V691 when you call the dealer or INFINITI customer service.
- Avoid touching or working around the steering wheel air bag area until the repair is complete.
What happens at the repair
At the dealer, an INFINITI technician will add sufficient grounding to the steering components. The work is meant to give electrostatic discharge a controlled path and address the condition tied to unexpected driver air bag deployment when the clockspring is broken. The final dealer repair is free once available, with parts and labor covered under the recall. The recall paperwork does not list a repair time, so confirm timing with the service desk when INFINITI opens the repair.
Timeline
| November 1, 2017 | NHTSA published the recall |
|---|---|
| November 2, 2017 | Dealer notification began |
| December 18, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 18, 2017 | Interim owner notification (was planned for this date) |
| March 26, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 17V691?
Recall 17V691 covers 17,507 2017-2018 INFINITI QX30 vehicles. The driver's air bag can deploy unexpectedly if electrostatic discharge occurs, the air bag clockspring is broken, and the steering components lack sufficient grounding. INFINITI dealers add grounding to the steering components for free.
What should I do if my 2017-2018 INFINITI QX30 is on this recall?
Check your VIN to confirm your specific QX30 is included in recall 17V691. If it is, contact a franchised INFINITI dealer and reference recall number 17V691. The dealer repair adds grounding to the steering components and is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to owners. For recall 17V691, INFINITI dealers add sufficient grounding to the steering components free of charge.
What is the safety risk?
The safety risk is unexpected driver air bag deployment. If the air bag deploys without a crash, it can injure the driver and increase crash risk. The repair path is to confirm the VIN and have an INFINITI dealer add the grounding repair for free.
When did INFINITI start notifying owners?
INFINITI began the recall on March 26, 2018. Owners with questions can contact INFINITI customer service at 1-800-622-6200 and reference recall 17V691, then work with a franchised INFINITI dealer for the free grounding repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V691000 |
|---|---|
| INFINITI customer service | 1-800-622-6200 |
| NHTSA recall # | 17V691 |
| NHTSA recall # (full) | 17V691000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →