Recall 17V678 affects 7,036 2016-2018 Jaguar Xf, Xe, F-Pace, and Xj vehicles for blank instrument clusters. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 7,036 2016-2018 Xf, Xe, F-Pace, and Xj vehicles because the instrument cluster can intermittently go blank. When the display goes blank, the driver loses access to vehicle speed and other key information, which increases crash risk; Jaguar dealers will complete the repair free of charge.
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What's wrong?
The instrument cluster in the 2016-2018 Jaguar Xf, Xe, F-Pace, and Xj is the screen and gauge display in front of the driver. It shows speed, warning lights, and tell-tales, so the driver can monitor the vehicle while it is being driven. In recall 17V678, the affected cluster is a TFT display, which is the digital screen used for those readings.
On affected vehicles, the electrical supply voltage inside certain cluster circuits becomes unstable at higher operating temperatures. The cluster software reads that unstable voltage as a fault and resets the instrument cluster. During the reset, the screen goes blank for a short period, then returns and operates normally again. Jaguar testing found the blank period lasted at least seven seconds.
There is no warning sign before failure. Once it happens, the driver sees a blank instrument display and loses speed indication, tell-tales, and warning lights until the cluster recovers.
Who's affected?
Spans Xf, Xe, F-Pace, and Xj vehicles across the 2016-2018 model years, all tied to the instrument panel.
| 2017 Jaguar Xf | instrument panel |
|---|---|
| 2018 Jaguar Xf | instrument panel |
| 2018 Jaguar Xe | instrument panel |
| 2018 Jaguar F-Pace | instrument panel |
| 2017 Jaguar F-Pace | instrument panel |
| 2016 Jaguar Xj | instrument panel |
| 2017 Jaguar Xj | instrument panel |
| Units affected | 7,036 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the instrument cluster goes blank, the driver loses speed and other key driving information, which increases the risk of a crash. Drive cautiously, limit trips until the software update is completed, and contact a Jaguar dealer for service. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2016-2018 Jaguar Xf, Xe, F-Pace, or Xj is included in this recall.
- Contact your nearest franchised Jaguar dealer to schedule the free software update for the instrument cluster blanking issue.
- Bring the recall notice if Jaguar mailed one. If not, reference recall number 17V678 when you call.
- Drive carefully until the software update is complete, since a blank instrument cluster does not show vehicle speed.
- Call Jaguar customer service at 1-800-452-4827 with questions about the repair.
What happens at the repair
At the dealer, a Jaguar technician installs updated vehicle software to address the instrument cluster going blank intermittently. The software update and labor are free under the recall. If you paid out of pocket for an instrument cluster software repair before the recall work, Jaguar has a general reimbursement plan on file. Bring repair paperwork and ask Jaguar customer service or the dealer service desk how to submit it under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 26, 2017 | NHTSA published the recall |
|---|---|
| November 1, 2017 | Dealer notification began |
| November 1, 2017 | Dealer notification ended |
| December 15, 2017 | Owner notification mailed |
| December 19, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V678?
Recall 17V678 covers 7,036 2016-2018 Jaguar Xf, Xe, F-Pace, and Xj vehicles with an instrument cluster that can intermittently go blank. A blank cluster will not show important information such as vehicle speed, increasing crash risk. Jaguar dealers will update the vehicle software for free.
What should I do if my 2016-2018 Jaguar Xf, Xe, F-Pace, or Xj is on this recall?
Check your VIN to confirm your specific Jaguar is included in recall 17V678. If it is, contact a franchised Jaguar dealer to schedule the software update. Reference recall number 17V678 or Jaguar recall number H056 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jaguar's remedy says dealers will update the vehicle software free of charge. Any franchised Jaguar dealer can perform the recall repair.
Is it safe to drive with this Jaguar instrument cluster recall?
The recall does not include a do-not-drive order. The risk is that the instrument cluster can go blank and fail to show vehicle speed or other key information, increasing crash risk. Check your VIN, then schedule the free software update if your vehicle is included.
What if I bought my Jaguar used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received a Jaguar owner letter, check your VIN to confirm whether your specific Xf, Xe, F-Pace, or Xj is included before calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V678000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 17V678 |
| NHTSA recall # (full) | 17V678000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →