Recall 17V673 affects 1,890 2017-2018 Keystone Cougar recreational trailers for stabilizer jacks with faulty welds. Repair is free at any franchised Keystone dealer.
Keystone is recalling 1,890 2017-2018 Cougar western edition recreational trailers because stabilizer jacks were not properly welded to the chassis frame. If the jacks separate during transit, they become a road hazard and increase crash risk; Keystone dealers will complete the free repair.
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What's wrong?
The stabilizer jacks on 2017-2018 Keystone Cougar western edition recreational trailers are the manual supports used when the trailer is parked. They help steady the trailer at a campsite by bracing it against movement after it is set up. They are attached to the chassis frame, so the frame connection matters even when the jacks are folded up for travel.
On affected Cougar trailers, the weld that secures the stabilizer jack to the chassis frame was not sufficient. That weak weld can loosen or break, allowing the jack to separate from the trailer during transit. The recall does not replace the jack itself. It changes the way these stabilizer jacks are secured to the frame.
There is no warning sign before failure. Owners reported loose jacks and jacks coming off the chassis frame, but the filing does not list a driver-visible warning before a jack detaches.
Who's affected?
The same recreational vehicle/trailer equipment component is listed for both Cougar model years.
| 2018 Keystone Cougar | Recreational vehicle/trailer |
|---|---|
| 2017 Keystone Cougar | Recreational vehicle/trailer |
| Units affected | 1,890 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A stabilizer jack that separates during transit can become a road hazard and increase crash risk for other drivers. Before towing, have the jack mounting inspected and the correct fasteners installed under the recall. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Keystone Cougar is included in this recall.
- Contact a franchised Keystone dealer to schedule the free stabilizer-jack inspection and fastener installation that secures the jacks to the trailer frame.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 17V673 when you call.
- Tow cautiously until the repair is complete. Stop using the trailer if a stabilizer jack looks loose, damaged, or out of position.
What happens at the repair
At the dealer, a Keystone technician inspects how the four stabilizer jacks are mounted to the chassis frame and checks for missing or inadequate attachment points. The technician then installs the proper fasteners where needed so the jacks stay secured during transit. The inspection, fasteners, and labor are free under the recall. Owners can ask the service desk to confirm Keystone recall 17-306 is open for their trailer before the appointment.
Timeline
| October 25, 2017 | NHTSA published the recall |
|---|---|
| November 20, 2017 | Dealer notification began |
| November 20, 2017 | Dealer notification ended |
| November 20, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 20, 2017 | Interim owner notification (was planned for this date) |
| December 5, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V673?
Recall 17V673 covers 1,890 2017-2018 Keystone Cougar western edition recreational trailers with stabilizer jacks that were not properly welded to the chassis frame. During transit, a detached jack can become a road hazard and increase crash risk. Keystone dealers inspect the jack mounting and install fasteners for free.
What should I do if my 2017-2018 Keystone Cougar is on this recall?
Check your VIN to confirm your specific trailer is included in recall 17V673. If it is, contact a franchised Keystone dealer to schedule the stabilizer-jack inspection and fastener installation. Reference Keystone recall number 17-306 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Keystone dealers will inspect the mounting of the stabilizer jacks and install the needed fasteners free of charge.
What is the safety risk?
The safety risk is a stabilizer jack separating from the trailer during transit. If that happens, the jack can become a road hazard for nearby traffic and increase crash risk. Confirm your VIN, then arrange the free dealer inspection and repair.
What if I bought my Keystone Cougar used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. If you never received Keystone's owner notice, check your VIN to confirm whether your Cougar is included, then call a franchised Keystone dealer or Keystone customer service at 1-866-425-4369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V673000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 17V673 |
| NHTSA recall # (full) | 17V673000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →