Recall 17V667 covers 1,697 2017-2018 Crossroads Sunset, Zinger, Volante, and Cruiser RVs with cook tops that can burn. Free dealer repair.
Crossroads is recalling 1,697 2017-2018 Sunset, Zinger, Volante, and Cruiser recreational vehicles equipped with Flame King outdoor cook tops. A breeze or inverted flame can make the cook top's corrugated fiber board burn and raise the risk of a fire, and Crossroads dealers will complete the recall repair free of charge.
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What's wrong?
The Flame King outdoor cook top on affected 2017-2018 Crossroads Sunset, Zinger, Volante, and Cruiser recreational vehicles uses a regulator cover made from corrugated fiber board. That cover sits with the cook top equipment and is supposed to protect the regulator area while the burner is being used outside.
On these RVs, the cover material is the problem. A breeze or an inverted flame can bring heat to the corrugated fiber board, and the board can burn instead of resisting the flame. The corrected part uses a metal regulator cover in place of the original fiber board cover.
There is no warning sign before failure. Owners would not have a built-in alert or advance symptom that the cover is about to burn.
Who's affected?
Spans 4 Crossroads trailer lines across the 2017 and 2018 model years, all tied to the same recreational vehicle/trailer equipment component.
| 2018 Crossroads Sunset | Recreational vehicle/trailer |
|---|---|
| 2017 Crossroads Zinger | Recreational vehicle/trailer |
| 2017 Crossroads Volante | Recreational vehicle/trailer |
| 2017 Crossroads Sunset | Recreational vehicle/trailer |
| 2018 Crossroads Volante | Recreational vehicle/trailer |
| 2018 Crossroads Cruiser | Recreational vehicle/trailer |
| 2018 Crossroads Zinger | Recreational vehicle/trailer |
| Units affected | 1,697 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A breeze that redirects or inverts the cooktop flame can let heat reach the corrugated fiber board, increasing the risk of a fire. Avoid using the cooktop until the dealer inspection and needed repair are complete. Repair is free at any franchised Crossroads dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Crossroads Sunset, Zinger, Volante, or Cruiser RV is included in this recall.
- Contact a franchised Crossroads dealer to schedule the free Flame King cook top inspection and repair.
- Stop using the outdoor cook top until the dealer checks the corrugated fiber board protector and burner for heat or flame damage.
- Bring the recall notice if Crossroads mailed one. If not, reference recall number 17V667 and Crossroads recall 17-303 when you call.
- Ask the dealer whether the repair requires a fiber board regulator replacement or a full cook top replacement after the damage inspection.
What happens at the repair
At the dealer, a Crossroads technician inspects the corrugated fiber board protector and burner on the Flame King cook top for damage. If there is no damage, the technician replaces the fiber board regulator. If the fiber board is damaged, the cook top is replaced instead. The recall repair is free, including parts and labor. Keystone has a general reimbursement plan on file for qualifying out-of-pocket repairs paid before the recall notice. Bring repair documentation to the service desk and ask how the plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 20, 2017 | NHTSA published the recall |
|---|---|
| November 13, 2017 | Owner notification mailed |
| November 22, 2017 | Dealer notification began |
| November 22, 2017 | Dealer notification ended |
| November 22, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V667?
Recall 17V667 covers 1,697 2017-2018 Crossroads Sunset, Zinger, Volante, and Cruiser recreational vehicles with Flame King outdoor cook tops. A breeze or inverted flame can redirect the cook top flame, causing the corrugated fiber board to burn and increasing fire risk.
What should I do if my 2017-2018 Crossroads Sunset, Zinger, Volante, or Cruiser is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 17V667. If it is, contact a franchised Crossroads dealer for the cook top inspection and repair. Reference recall number 17V667 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. A Crossroads dealer will inspect the corrugated fiber board protector and burner, then replace the regulator or the cook top if damage is found.
What is the safety risk?
The safety risk is fire. If the cook top flame becomes inverted or is redirected by a breeze, the corrugated fiber board can burn. Until the repair is complete, use the affected outdoor cook top only according to dealer guidance.
What if I bought my Crossroads RV used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to see whether your specific Crossroads RV is included, then give recall number 17V667 to the dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V667000 |
|---|---|
| Crossroads customer service | 1-855-226-7496 |
| NHTSA recall # | 17V667 |
| NHTSA recall # (full) | 17V667000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →