Recall 17V638 affects 95,237 2014-2017 Haul Master Utility Trailer models because the tires lack required load strength. Replacement tires and rims are free.
Haul Master is recalling 95,237 trailers from the 2014-2017 Utility Trailer line because the tires are not strong enough to support expected loads. Tires that fall short of the required strength can fail and increase crash risk, and the dealer repair is free.
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What's wrong?
The tires on 2014-2017 Haul Master Utility Trailer units are the only contact points between the trailer and the road. They carry the trailer's weight, absorb road impacts, and help keep the load stable while the trailer is being towed. These recalled units used 12 inch specialty trailer tires sold as part of the trailer kit.
In campaign 17V638, the problem is tire strength. Testing found that not all of the affected Innova and Far East trailer tires met the FMVSS 119 minimum strength requirement. That means the tire is not confirmed to support the loads expected for the trailer. The exact cause of the noncompliance has not been determined.
There is no warning sign before failure. Do not rely on a visible crack, bulge, vibration, or other clue to decide whether the trailer is included.
Who's affected?
The scope is split across the 2014, 2015, 2016, and 2017 model years, with the tire component listed for each year.
| 2014 Haul Master Utility Trailer | tire |
|---|---|
| 2016 Haul Master Utility Trailer | tire |
| 2017 Haul Master Utility Trailer | tire |
| 2015 Haul Master Utility Trailer | tire |
| Units affected | 95,237 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A tire that does not meet strength requirements can fail and increase the risk of a crash. Schedule the replacement soon, and avoid unnecessary towing until the tires and rims are replaced. Repair is free at any franchised Haul Master dealer.
What should I do?
- Check your VIN to confirm your 2014-2017 Haul Master Utility Trailer is included in this recall.
- Contact Haul Master customer service at 1-800-444-3353 to schedule the free tire-and-rim replacement that addresses tires that are not strong enough for expected trailer loads.
- Bring the recall notice if Haul Master mailed one. If not, reference recall number 17V638 when you call.
- Avoid towing the trailer with cargo until the replacement tires mounted on rims are installed.
What happens at the repair
At the store, a Haul Master technician replaces the affected trailer tires with replacement tires already mounted on rims. The replacement tires, rims, and related labor are free under the recall. If you've already paid out of pocket for tire or rim work tied to this recall, the manufacturer's standard reimbursement plan covers documented expenses. Keep your repair paperwork and contact customer service or the service desk so they can explain how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 9, 2017 | NHTSA published the recall |
|---|---|
| October 9, 2017 | Dealer notification began |
| October 13, 2017 | Dealer notification ended |
| November 6, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 6, 2017 | Interim owner notification (was planned for this date) |
| December 5, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V638?
Recall 17V638 covers 95,237 2014-2017 Haul Master Utility Trailer units with tires that do not meet the required strength standard for the expected loads. Tires that fail under load increase crash risk. The remedy is replacement tires mounted on rims, free of charge.
What should I do if my 2014-2017 Haul Master Utility Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 17V638. If it is, contact the recall service line at 1-800-444-3353 and ask for the free replacement tires mounted on rims. Reference recall number 17V638 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 17V638, the free remedy is replacement tires mounted on rims for the affected 2014-2017 Haul Master Utility Trailer units.
What is the safety risk?
The safety risk is tire failure under the trailer's expected load. The recalled tires do not meet the required strength standard, and a tire failure while towing increases crash risk. Confirm your VIN, then arrange the free tire and rim replacement before further towing.
When did the Haul Master trailer recall repair start?
The recall repair began on December 5, 2017. That means the free tire and rim replacement is available for included 2014-2017 Haul Master Utility Trailer units. Check your VIN first, then call 1-800-444-3353 with recall number 17V638.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V638000 |
|---|---|
| Haul Master customer service | 1-800-444-3353 |
| NHTSA recall # | 17V638 |
| NHTSA recall # (full) | 17V638000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →