Campaign 17V627 Posted October 6, 2017 495,290 units

2012-2018 Mercedes-Benz Recall 17V627: Air Bag

Recall 17V627 covers 495,290 2012-2018 Mercedes-Benz vehicles for unintended driver air bag deployment. Repair is free at any franchised Mercedes-Benz dealer.

Mercedes-Benz is recalling 495,290 2012-2018 vehicles such as the CLA250, GLC300, and E350 because insufficient steering-component grounding and a broken air bag clockspring can trigger an unexpected driver air bag deployment after an electrostatic discharge. An unintended air bag deployment increases injury and crash risk, and Mercedes-Benz dealers will complete the repair free of charge.

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What's wrong?

The driver frontal air bag in these 2012-2018 Mercedes-Benz vehicles is built into the steering wheel and is controlled through wiring in the steering column. A clockspring, also called a commutator ring, lets those wires stay connected while the wheel turns. The air bag system depends on that connection and on proper grounding of the steering components.

In affected vehicles, the clockspring can break inside the steering column module. When that happens, an electrostatic discharge in a steering column without enough grounding can travel through the open air bag wiring. That combination can trigger the driver air bag without a crash.

Before this happens, the vehicle alerts the driver through a driver air bag warning message in the instrument cluster. The red air bag warning lamp also turns on. Treat either warning as a sign that the driver air bag system needs dealer inspection.

Who's affected?

The included vehicles span Mercedes-Benz C-Class, E-Class, GLK, GLA, CLA, GLC, and B-Class variants from 2012-2018, all tied to the front air bag.

2016 Mercedes-Benz AMG C43 front air bag
2014 Mercedes-Benz GLK350 front air bag
2015 Mercedes-Benz GLK350 front air bag
2013 Mercedes-Benz GLK250 front air bag
2015 Mercedes-Benz GLK250 front air bag
Units affected495,290
Field incidentsNHTSA has logged 5 field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

An inadvertent driver air bag deployment can injure the driver and increase crash risk. The warning sign is a driver airbag message in the instrument cluster or a red airbag warning lamp. If either appears, arrange dealer service and limit driving until it is checked. Repair is free at any franchised Mercedes-Benz dealer.

What should I do?

  1. Check your VIN to confirm your 2012-2018 Mercedes-Benz model listed on this page is included in this recall.
  2. Contact your nearest franchised Mercedes-Benz dealer to schedule the free steering-component grounding repair that addresses unintended driver air bag deployment.
  3. Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 17V627 when you call.
  4. Ask Mercedes-Benz customer service at 1-877-496-3691 if the dealer needs help locating the recall or confirming the repair path.

What happens at the repair

At the dealer, a Mercedes-Benz technician adds sufficient grounding to the steering components. The repair is meant to prevent an electrostatic discharge from triggering an unintended driver's air bag deployment when the air bag clockspring is broken. Parts and labor are covered under the recall. Mercedes-Benz's standard reimbursement plan applies to qualifying documented repairs paid before the recall notice. If you've already paid for this repair, bring the repair invoice and payment documentation to the service desk and ask how to file the claim.

ReimbursementReimbursement available

Timeline

October 6, 2017 NHTSA published the recall
November 27, 2017 Dealer notification began
December 6, 2017 Owner notification mailed
December 6, 2017 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 17V627?

Recall 17V627 covers 495,290 2012-2018 Mercedes-Benz vehicles with insufficient steering-component grounding. If electrostatic discharge occurs and the air bag clockspring is broken, the driver air bag can deploy unexpectedly. Mercedes-Benz dealers add grounding to the steering components for free.

What should I do if my 2012-2018 Mercedes-Benz is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 17V627. If it is, contact a franchised Mercedes-Benz dealer to schedule the steering-component grounding repair. Reference recall number 17V627 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers add the needed grounding to the steering components free of charge. The remedy has been available since the recall began on December 6, 2017.

What is the safety risk?

The safety risk is unexpected driver air bag deployment. Mercedes-Benz states that insufficient steering-component grounding, combined with a broken air bag clockspring and electrostatic discharge, can cause the driver air bag to deploy without a crash. That can increase the risk of injury and a crash.

What if I bought my Mercedes-Benz used?

The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your specific 2012-2018 Mercedes-Benz vehicle is included, then call a franchised Mercedes-Benz dealer and reference recall number 17V627.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V627000
Mercedes-Benz customer service1-877-496-3691
NHTSA recall #17V627
NHTSA recall # (full)17V627000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →