Recall 17V595 affects 3 2015-2017 Mercedes-Benz Metris vans for power steering assist failure. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 3 2015-2017 Metris vans because electrical power steering control units have improperly welded contact pins. If those pins lose contact, power steering assist shuts off and crash risk rises; Mercedes-Benz dealers will complete the recall repair free of charge.
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What's wrong?
The electric power steering control unit in the 2015-2017 Mercedes-Benz Metris is the electronic box that tells the steering assist system when and how much help to add. When it works normally, it reads steering input and controls the electric assist so the wheel turns with less effort, especially during parking and low-speed turns.
On affected Metris vans, contact pins inside that control unit were not welded correctly during supplier production. Those pins are small electrical connection points inside the module. The supplier traced the defect to an optically guided laser welding machine that read the pin edge as the welding zone, so the weld did not land where it needed to. A weak weld can leave the control unit with an unreliable electrical connection.
There is no warning sign before failure. The first thing an owner notices is a sudden change in steering assist, with the steering wheel requiring more effort than usual.
Who's affected?
Covers the Metris across the 2015, 2016, and 2017 model years, all tied to the power steering system.
| 2017 Mercedes-Benz Metris | power steering system |
|---|---|
| 2016 Mercedes-Benz Metris | power steering system |
| 2015 Mercedes-Benz Metris | power steering system |
| Units affected | 3 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Improperly welded pins can lose contact and deactivate the power steering assist, which increases the risk of a crash. Steering effort can rise suddenly, especially at low speed, so schedule the recall repair soon and use caution until it is complete. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2015-2017 Mercedes-Benz Metris is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the electric power steering rack replacement that fixes the welded-pin defect that can shut off power steering assist.
- Bring the recall notice if Mercedes-Benz has mailed one. If not, reference recall number 17V595 when you call.
- Drive cautiously until the repair is complete, and be ready for heavier steering if power steering assist stops working.
What happens at the repair
At the dealer, a Mercedes-Benz technician replaces the electric power steering rack on the affected Metris vans. The recall repair is free, with parts and labor covered. If your steering rack has already been repaired, out-of-pocket costs are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 22, 2017 | NHTSA published the recall |
|---|---|
| December 21, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V595?
Recall 17V595 covers 3 2015-2017 Mercedes-Benz Metris vans with electric power steering control units that have improperly welded contact pins. Those pins can lose contact, deactivate power steering assist, and increase crash risk. Mercedes-Benz dealers will replace the electric power steering rack for free.
What should I do if my 2015-2017 Mercedes-Benz Metris is on this recall?
Check your VIN to confirm your specific van is included in recall 17V595. If it is, contact a franchised Mercedes-Benz dealer to schedule replacement of the electric power steering rack. Reference recall number 17V595 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V595, a franchised Mercedes-Benz dealer will replace the electric power steering rack free of charge, including parts and labor.
What is the safety risk?
The safety risk is loss of power steering assist. If the contact pins in the electric power steering control unit lose contact, steering assist deactivates and the van becomes harder to steer, increasing crash risk. The repair path is to have the dealer replace the steering rack for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V595000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 17V595 |
| NHTSA recall # (full) | 17V595000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →