Recall 17V590 affects 374 2016-2017 Jayco Greyhawk motorhomes for LP-line damage from exhaust heat, driveshaft contact, or kinks. Free repair at any franchised Jayco dealer.
Jayco is recalling 374 2016-2017 Greyhawk motorhomes because the liquid propane (LP) line can be damaged by exhaust heat, contact with the drive shaft, or a kink at the p-clamp. A damaged LP line can raise the risk of fire, and Jayco dealers will complete the repair free of charge.
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What's wrong?
The LP line on the 2016-2017 Jayco Greyhawk carries liquid propane from the RV's propane supply to appliances that use fuel. It has to stay sealed and routed away from hot or moving parts under the motorhome. P clamps, which are small loop-shaped brackets, hold the line in the right path so it keeps clearance from the exhaust pipe and drive shaft.
On the recalled Greyhawk motorhomes, the LP line was installed with too much length, routed too close to nearby parts, or held with missing or misplaced P clamps. That leaves the line exposed to heat from the exhaust pipe, contact with the drive shaft, or a kink at a clamp. The line then overheats, rubs through, or pinches, and propane gas escapes.
The warning sign Jayco reported is a strong LP gas smell outside the unit. Treat that smell as a sign that the line is damaged or leaking, and keep ignition sources away from the area until the vehicle is inspected.
Who's affected?
The same LPG system lines and fittings are involved for both model years.
| 2016 Jayco Greyhawk | Lines and fittings |
|---|---|
| 2017 Jayco Greyhawk | Lines and fittings |
| Units affected | 374 |
| Field incidents | NHTSA has logged 9 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A damaged LP line can let propane escape and increase the risk of a fire. A strong LP smell outside the unit is the warning sign. If you notice that smell, stop using propane appliances and schedule the inspection and repair soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Jayco Greyhawk is included in this recall.
- Contact a franchised Jayco dealer to schedule the free LP-line inspection and repair that fixes propane lines damaged by exhaust heat, drive-shaft contact, or kinking at the p-clamp.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 17V590 and Jayco recall 9903361 when you call.
- Avoid using the motorhome if you see LP-line damage near the exhaust pipe, drive shaft, or p-clamp; contact the dealer for guidance.
- Call Jayco customer service at 1-800-283-8267 with questions about the repair.
What happens at the repair
At the dealer, a Jayco technician inspects the liquid propane lines for heat damage from the exhaust pipe, contact with the drive shaft, or kinking at the p-clamp. The technician corrects the line routing or replaces damaged LP lines as necessary. Parts and labor are free under recall 17V590. Jayco's standard reimbursement plan covers documented out-of-pocket repairs tied to this LP line condition. Bring repair paperwork and proof of payment to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 22, 2017 | NHTSA published the recall |
|---|---|
| October 13, 2017 | Owner notification mailed |
| October 20, 2017 | Dealer notification began |
| October 20, 2017 | Dealer notification ended |
| October 20, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V590?
Recall 17V590 covers 374 2016-2017 Jayco Greyhawk 29ME motorhomes with LP lines that can be damaged by exhaust heat, driveshaft contact, or kinking at the p-clamp. A damaged LP line increases fire risk. Jayco dealers inspect the LP lines and correct or replace them for free.
What should I do if my 2016-2017 Jayco Greyhawk is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 17V590. If it is, contact a franchised Jayco dealer to schedule the LP line inspection and repair. Reference Jayco recall number 9903361 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco dealers will inspect the LP lines, correct the routing, or replace the lines as needed for free.
What is the safety risk?
The safety risk is fire. The LP line can be damaged if it melts near the exhaust pipe, contacts the drive shaft, or becomes kinked at the p-clamp. Have the dealer inspect and repair the LP line before relying on the motorhome.
When did Jayco start this recall repair?
Jayco began the recall repair on October 13, 2017. If your 2016-2017 Greyhawk is included and the repair is still open, a franchised Jayco dealer can inspect the LP lines and complete the needed correction or replacement for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V590000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 17V590 |
| NHTSA recall # (full) | 17V590000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →