Recall 17V572 covers 646,394 2011-2014 Grand Cherokee and Durango vehicles for brake-booster-shield installation. Repair is free at any franchised Jeep dealer.
Jeep is recalling 646,394 2011-2014 Grand Cherokee and Durango vehicles because brake booster shields installed in an earlier campaign need inspection for proper installation. An incorrectly installed shield reduces braking ability and increases crash risk; Jeep dealers will inspect the shield and complete the free repair.
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What's wrong?
The brake booster shield on the 2011-2014 Grand Cherokee and Durango is a cover that helps keep water away from the brake booster. The brake booster is the power-assist unit that reduces the force you need at the pedal. When it stays dry and protected, the brake system can provide normal assist when you press the pedal.
This recall is about installation, not a defective shield part. Some vehicles had the shield installed incorrectly during an earlier recall repair, so it does not divert water away from the booster as intended. Water can reach the booster, cause corrosion, and freeze in cold weather. If that happens, the booster can lose assist and the driver has to press much harder to slow the vehicle.
Warning signs include a brake warning lamp, unusually high brake pedal effort, or anti-lock brake system activation. The filing says limited braking ability can happen without prior warning.
Who's affected?
Covers Grand Cherokee and Durango SUVs across the 2011-2014 model years, with brake system and hydraulic brake system scope lines.
| 2014 Jeep Grand Cherokee | brake system |
|---|---|
| 2014 Jeep Grand Cherokee | hydraulic brake system |
| 2011 Jeep Grand Cherokee | brake system |
| 2011 Jeep Grand Cherokee | hydraulic brake system |
| 2011 Dodge Durango | brake system |
| 2011 Dodge Durango | hydraulic brake system |
| 2012 Dodge Durango | brake system |
| 2012 Dodge Durango | hydraulic brake system |
| 2012 Jeep Grand Cherokee | brake system |
| 2012 Jeep Grand Cherokee | hydraulic brake system |
| 2013 Dodge Durango | brake system |
| 2013 Dodge Durango | hydraulic brake system |
| 2013 Jeep Grand Cherokee | brake system |
| 2013 Jeep Grand Cherokee | hydraulic brake system |
| 2014 Dodge Durango | brake system |
| 2014 Dodge Durango | hydraulic brake system |
| Units affected | 646,394 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
Improper brake booster shield installation can reduce braking ability and increase the risk of a crash. Warning signs include a warning lamp, high brake pedal effort, or anti-lock brake system module activation. If your VIN is included, schedule the dealer inspection soon. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2011-2014 Jeep Grand Cherokee or Durango is included in this recall.
- Contact your nearest franchised Jeep dealer to schedule the free brake-booster-shield inspection and correction, which checks whether the shield was installed properly to protect braking assist.
- Bring the recall notice if you have it. If not, reference recall number 17V572 when you call.
- Drive cautiously until the dealer confirms the brake booster shield installation is correct. Leave extra following distance and avoid hard braking.
What happens at the repair
At the dealer, a Jeep technician inspects the brake booster shield installed under the earlier campaign and corrects the shield installation if it was done incorrectly. The recall repair is free, with parts and labor covered. If you already paid for a related brake booster shield repair before the recall notice, the reimbursement process asks for the original receipt or other proof of payment so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 18, 2017 | NHTSA published the recall |
|---|---|
| November 7, 2017 | Dealer notification began |
| November 7, 2017 | Dealer notification ended |
| November 7, 2017 | Interim owner notification (was planned for this date) |
| November 10, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V572?
Recall 17V572 covers 646,394 2011-2014 Jeep Grand Cherokee and Durango vehicles that received brake booster shields under an earlier campaign. This recall checks whether that shield was installed correctly. If it was not, braking ability can be reduced, increasing crash risk.
What should I do if my 2011-2014 Jeep Grand Cherokee or Durango is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V572. If it is, contact a franchised Jeep dealer and ask for the brake booster shield inspection. The dealer will correct the shield installation as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V572, the dealer will inspect the brake booster shield and correct the installation as needed for free.
What is the safety risk?
The safety risk is reduced braking ability if the brake booster shield was installed incorrectly. Reduced braking ability increases crash risk. The repair path is direct: confirm with your VIN, then have a franchised Jeep dealer inspect and correct the shield installation for free.
What if I bought my Grand Cherokee or Durango used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Grand Cherokee or Durango is included, then reference recall 17V572 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V572000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 17V572 |
| NHTSA recall # (full) | 17V572000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →