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Campaign 17V567 Posted September 14, 2017 38,048 units

2017-2018 GMC Sierra 2500/3500 Recall 17V567: Seat Belt

Recall 17V567 covers 38,048 2017-2018 GMC Sierra 3500, Sierra 2500, Silverado 3500, and Silverado 2500 trucks for incorrect seat belt retractors. Free repair at a franchised GMC dealer.

GMC is recalling 38,048 2017-2018 Sierra 3500, Sierra 2500, Silverado 3500, and Silverado 2500 trucks because the front seat belt retractor assemblies were built with the wrong torsion bar. The defect can keep the retractors from performing as intended during a crash, increasing injury risk, and GMC dealers will complete the repair free of charge.

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What's wrong?

The front seat belt retractor in these 2017-2018 GMC Sierra 3500, Sierra 2500, Silverado 3500, and Silverado 2500 trucks is the mechanism that locks and controls the shoulder belt during a crash. Inside that retractor, a torsion bar helps manage how the belt loads against the occupant instead of letting the webbing behave uncontrolled.

On affected trucks, the supplier built the front seat belt retractor assemblies with a torsion bar different from the one GM specified for these vehicles. That difference changes how the retractor manages belt stretch and shoulder loading. The result is a front seat belt assembly that does not meet the federal seat belt assembly requirement GM tested against, even though GM reported the trucks met belted crash performance requirements for seating positions with deploying frontal airbags.

There is no warning sign before failure. The belt can latch, retract, and feel normal while still containing the incorrect internal torsion bar.

Who's affected?

Covers 2500 and 3500 heavy duty pickup lines from the 2017 and 2018 model years, all involving the front row seat belt retractor.

2017 GMC Sierra 3500 seat belt
2018 GMC Sierra 3500 seat belt
2017 GMC Sierra 2500 seat belt
2018 GMC Sierra 2500 seat belt
2017 Chevrolet Silverado 3500 seat belt
Units affected38,048
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific pickup truck is included.

What's the safety risk?

If the front seat belt retractors do not lock or manage belt tension as designed during a crash, occupants face a higher risk of injury. Keep using the seat belt, then schedule the recall repair soon so both front retractor assemblies are replaced. Repair is free at any franchised GMC dealer.

What should I do?

  1. Check your VIN to confirm your 2017-2018 GMC Sierra 3500, Sierra 2500, Silverado 3500, or Silverado 2500 is included in this recall.
  2. Contact your nearest franchised GMC dealer to schedule the free front seat belt retractor replacement, which replaces the incorrect torsion-bar assemblies.
  3. Bring the recall notice if GMC mailed one. If not, reference recall number 17V567 when you call.
  4. Use the seat belts on every trip and avoid delaying the repair, since the retractors are part of crash protection.

What happens at the repair

At the dealer, a GMC technician replaces both front seat belt retractor assemblies. The covered parts and labor are free under recall 17V567. This repair addresses front seat belt retractors built with the incorrect torsion bar, which is why the assemblies must be replaced rather than adjusted. GM is not providing reimbursement notice for this campaign because it says owners would not have known about the issue before the recall.

ReimbursementNo separate reimbursement

Timeline

September 14, 2017 NHTSA published the recall
November 12, 2020 Dealer notification began
November 12, 2020 Dealer notification ended
December 28, 2020 Interim owner notification (was planned for this date)
March 17, 2021 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
March 24, 2021 Owner notification mailed

Frequently asked questions

What is recall 17V567?

Recall 17V567 covers 38,048 2017-2018 GMC Sierra 3500, Sierra 2500, Silverado 3500, and Silverado 2500 trucks with front seat belt retractors built with the wrong torsion bar. The retractors can fail to perform as intended in a crash, increasing injury risk.

What should I do if my 2017-2018 GMC Sierra 3500, Sierra 2500, Silverado 3500, or Silverado 2500 is on this recall?

Check your VIN to confirm your specific truck is included in recall 17V567. If it is, contact a franchised GMC dealer and ask for replacement of both front seat belt retractor assemblies. Reference recall 17V567 and GM recall numbers 17368, 17375, and 17376 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and GM's remedy says dealers will replace both front seat belt retractor assemblies free of charge. The recall repair has been available since March 24, 2021.

What is the safety risk?

The safety risk is reduced seat belt performance during a crash. GM reported that the front seat belt retractor assemblies were built with the incorrect torsion bar, so the retractors can fail to work as intended when crash protection matters most.

What if I bought this truck used?

The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN, then contact a franchised GMC dealer if your truck is included. A used truck owner can still receive the front seat belt retractor replacement at no cost.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V567000
GMC customer service1-888-988-7267
NHTSA recall #17V567
NHTSA recall # (full)17V567000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →