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Campaign 17V563 Posted September 13, 2017 175 units

2018 Cruiser Rv Shadow Cruiser Recall 17V563: Axle

Recall 17V563 affects 175 2018 Cruiser Rv Shadow Cruiser Ultra Lite recreational trailers for backward-installed axles. Repair is free at any franchised Cruiser Rv dealer.

Cruiser Rv is recalling 175 2018 Shadow Cruiser Ultra Lite recreational trailers because the axles were installed backwards, which can reduce braking ability or make the brakes temporarily lock up. Improper brake function can increase crash risk, and the dealer repair will be free once Cruiser Rv makes it available.

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What's wrong?

The rear non-powered axle assembly on the 2018 Cruiser Rv Shadow Cruiser Ultra Lite supports the trailer wheels and keeps the suspension, hubs, and brake hardware in the right position. On a trailer with electric brakes, axle orientation matters because the brake components are designed to work in a specific direction as the trailer rolls forward.

On affected trailers, the axles were installed backwards. That puts the braking hardware in the wrong orientation for normal travel. When the driver applies the tow vehicle brakes and the trailer brake controller sends power to the trailer brakes, the trailer brakes can respond unevenly. The result is reduced braking ability or a temporary brake lockup.

There is no warning sign before failure. The first sign can be longer stopping distance, brake grabbing, or a trailer that does not slow in a controlled way when the brakes are applied.

Who's affected?

2018 Cruiser Rv Shadow Cruiser Ultra Lite rear suspension
Units affected175

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included in this recall.

What's the safety risk?

Improper brake function can increase the risk of a crash. If your VIN is included, schedule the axle correction and drive cautiously until the work is done. Repair will be free at any franchised Cruiser Rv dealer once available.

What should I do?

  1. Check your VIN to confirm your 2018 Cruiser Rv Shadow Cruiser Ultra Lite is included in this recall.
  2. Contact a franchised Cruiser Rv dealer to ask about the free axle-installation correction that fixes the backward-installed axles and brake-function risk.
  3. Bring the recall notice if Cruiser Rv mailed one. If not, reference recall number 17V563 and Cruiser Rv recall 99.03.13 when you call.
  4. Ask Cruiser Rv customer service at 1-866-277-5630 about repair timing or dealer help if the trailer is hard to move.
  5. Tow the trailer if the brakes lock up or braking feels reduced before the axle repair is complete.

What happens at the repair

At the dealer, a Cruiser Rv technician corrects the axle installation so the trailer axles are oriented as intended and the brake system works from the proper axle position. Cruiser notified owners after the recall began on September 20, 2017, and the repair is listed as a free dealer correction. If the dealer needs to order parts or inspect the trailer first, ask the service desk how they want the trailer brought in.

Timeline

September 13, 2017 NHTSA published the recall
September 20, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V563?

Recall 17V563 covers 175 2018 Cruiser Rv Shadow Cruiser Ultra Lite recreational trailers with axles installed backwards. On affected trailers, the brake system can have reduced braking ability or temporarily lock up, and that increases crash risk. Cruiser Rv dealers will correct the axle installation for free.

What should I do if my 2018 Cruiser Rv Shadow Cruiser Ultra Lite is on this recall?

Check your VIN to confirm your specific trailer is included in recall 17V563. If it is, contact a franchised Cruiser Rv dealer to schedule the axle correction. Reference recall 17V563 or Cruiser Rv recall number 99.03.13 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Cruiser Rv dealers will correct the axle installation free of charge. Parts and labor are covered for vehicles included in recall 17V563.

What is the safety risk?

The safety risk is improper brake function. Recall 17V563 says backwards axle installation can reduce braking ability or cause the brakes to temporarily lock up, which increases the risk of a crash. Confirm your VIN before scheduling service so the dealer can match your trailer to the recall.

When did the recall repair begin?

Cruiser Rv began the recall repair on September 20, 2017. Owners were notified, and dealers were instructed to correct the axle installation free of charge. If you never received a notice, check your VIN and call Cruiser Rv customer service at 1-866-277-5630.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V563000
Cruiser Rv customer service1-866-277-5630
NHTSA recall #17V563
NHTSA recall # (full)17V563000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →