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Campaign 17V562 Posted September 12, 2017 443,874 units

2013-2017 Ram 2500-5500 Recall 17V562: Coolant Leak

RN
Reviewed by the RecallNotify editorial team
Published May 25, 2026

Recall 17V562 affects 443,874 2013-2017 Ram 2500, 3500, 4500, and 5500 trucks for leaking water pumps. Repair is free at any franchised Ram dealer.

Ram is recalling 443,874 2013-2017 Ram 2500, 3500, 4500, and 5500 trucks with Cummins 6.7L Turbo Diesel engines because Concentric-brand water pumps without a vent hole can leak coolant. A leaking water pump can increase the risk of an engine compartment fire, and Ram dealers will replace the water pump free of charge.

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What's wrong?

The water pump on 2013-2017 Ram 2500, 3500, 4500, and 5500 trucks with the Cummins 6.7L Turbo Diesel engine moves coolant through the engine and radiator. That coolant carries heat away from the engine so the truck stays within its normal operating temperature range. This recall involves Concentric-brand water pumps built without a vent hole.

On affected trucks, the water pump can leak coolant. The recalled pump lacks the vent hole used to distinguish the remedy part, so coolant that should stay sealed inside the cooling system escapes at the pump. As coolant level drops, the engine cooling system has less fluid available to move heat away from the engine.

There is no warning sign before failure. If you see coolant under the truck, smell coolant after driving, or see the temperature gauge climb, treat it as a cooling-system problem and have the truck checked before driving farther.

Who's affected?

Spans Ram 2500, 3500, 4500, and 5500 diesel trucks across the 2013-2017 model years.

2013 Ram 5500 Diesel
2013 Ram 4500 Diesel
2014 Ram 5500 Diesel
2014 Ram 3500 Diesel
2014 Ram 4500 Diesel
Units affected443,874

A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

A leaking water pump can raise the risk of an engine compartment fire. If your VIN is included, schedule the water pump replacement soon and follow the dealer's instructions about vehicle use before the repair. Repair is free at any franchised Ram dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2017 Ram 2500, 3500, 4500, or 5500 is included in this recall.
  2. Contact a franchised Ram dealer to schedule the free water-pump replacement that fixes the coolant leak tied to the engine-compartment fire risk.
  3. Bring the recall notice if Ram mailed one. If not, reference recall number 17V562 when you call.
  4. Ask the dealer what to do before the appointment if you see coolant leaking from the engine area.

What happens at the repair

At the dealer, a Ram technician replaces the water pumps covered by recall 17V562. The replacement parts and labor are free under the recall. The work addresses the Concentric brand water pumps without a vent hole on affected Cummins 6.7L Turbo Diesel trucks. If you already paid for a related water pump repair, the owner letter requests the original receipt or other proof of payment so the expense can be confirmed for reimbursement. Keep that documentation ready when you contact the service desk.

ReimbursementReimbursement available

Timeline

September 12, 2017 NHTSA published the recall
November 1, 2017 Dealer notification began
November 1, 2017 Dealer notification ended
November 1, 2017 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
November 1, 2017 Interim owner notification (was planned for this date)
February 26, 2018 Owner notification mailed

Frequently asked questions

What is recall 17V562?

Recall 17V562 covers 443,874 2013-2017 Ram 2500, 3500, 4500, and 5500 trucks with Cummins 6.7L Turbo Diesel engines and Concentric-brand water pumps without a vent hole. The water pump can leak coolant and increase the risk of an engine compartment fire. Ram dealers will replace the water pump for free.

What should I do if my 2013-2017 Ram 2500, 3500, 4500, or 5500 is on this recall?

Check your VIN to confirm your specific truck is included in recall 17V562. If it is, contact a franchised Ram dealer to schedule the water pump replacement. Reference recall number 17V562 or Ram recall T51 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Ram dealers will replace the affected water pump free of charge. Parts and labor are covered for included vehicles, regardless of where the truck was originally purchased.

What is the safety risk?

The safety risk is an engine compartment fire from a leaking water pump. The recall covers affected diesel Ram trucks with a specific Concentric-brand water pump design. If your VIN is included, schedule the free dealer repair and ask the service desk what to do if you see coolant leaking.

What if I bought my Ram truck used?

The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your 2013-2017 Ram 2500, 3500, 4500, or 5500 is included, then call a franchised Ram dealer and reference recall 17V562 or T51.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V562000
Ram customer service1-800-853-1403
NHTSA recall #17V562
NHTSA recall # (full)17V562000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →