Recall 17V558 covers 25 Micro Bird G5 School Bus vehicles with inadequate seat D-ring padding. Repair is free at any franchised Micro Bird dealer.
Micro Bird is recalling 25 2016 G5 School Bus vehicles because CE White QS11 Series convertible seats have inadequate padding near the D-ring mounting stud. In a rear-end collision, an occupant's head can contact the stud and increase injury risk; Micro Bird dealers will complete the recall repair free of charge.
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What's wrong?
The QS11 Convertible School Bus Seat in the 2016 Micro Bird G5 School Bus is the passenger seat installed for school bus use. Its upper seat area includes integral D-ring mounting studs, which are fixed metal mounting points built into the seat structure. Padding is supposed to keep a seated occupant separated from those hard points during normal use and during a crash.
On the recalled buses, the CE White QS11 Series seats were built with inadequate padding between the occupant and the D-ring mounting stud. That leaves less cushion over a hard mounting point in the upper seat area. In a rear collision, an occupant can contact that area with less protection, increasing the risk of injury.
There is no warning sign before failure. The seat can look and feel normal, because the problem is the amount of padding over the mounting stud, not a part that shows a clear driving symptom.
Who's affected?
| 2016 Micro Bird G5 School Bus | seat assembly |
|---|---|
| Units affected | 25 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2016 Micro Bird G5 School Bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a rear end collision, the seat occupant's head can hit the D-ring mounting stud, increasing the risk of injury. If your VIN is included, schedule the recall work soon and ask the dealer whether the seat remedy kit is ready. Repair is free at any franchised Micro Bird dealer.
What should I do?
- Check your VIN to confirm your 2016 Micro Bird G5 School Bus is included in this recall.
- Contact a franchised Micro Bird dealer to schedule the free seat remedy kit that corrects the inadequate padding around the D-ring mounting studs.
- Bring the owner notice if Micro Bird mailed one, or reference recall number 17V558 when you call.
- Keep passengers out of the affected CE White QS11 Series seats until the repair is complete.
- Call the seat manufacturer at 1-419-492-2157 with seat-kit questions, or Micro Bird customer service at 1-819-477-2012 for recall questions.
What happens at the repair
At the dealer, a Micro Bird technician handles the seat manufacturer's remedy kit for the CE White QS11 Series Convertible School Bus Seats. The work addresses the inadequate padding between the occupant and the integral D-Ring mounting stud, the defect described in recall 17V558. The remedy kit and related labor are free under the recall. Micro Bird and the seat manufacturer are the contact points for repair coordination.
Timeline
| September 8, 2017 | NHTSA published the recall |
|---|---|
| September 25, 2017 | Dealer notification began |
| October 2, 2017 | Interim owner notification (was planned for this date) |
| October 23, 2017 | Owner notification mailed |
| October 31, 2017 | Dealer notification ended |
Frequently asked questions
What is recall 17V558?
Recall 17V558 covers 25 2016 Micro Bird G5 School Bus vehicles equipped with CE White QS11 Series convertible school bus seats. The D-ring mounting studs in those seats have inadequate padding between the occupant and the stud. Micro Bird and the seat manufacturer provide the remedy kit free of charge.
What should I do if my 2016 Micro Bird G5 School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 17V558. If it is, contact Micro Bird customer service or the seat manufacturer to arrange the free remedy kit for the affected CE White seat. Reference Micro Bird recall number 17-071-CUS when you call.
Is the recall repair free?
Yes. The recall remedy states that the seat manufacturer provides the remedy kit free of charge. Micro Bird listed customer service support at 1-819-477-2012, and the seat manufacturer at 1-419-492-2157 extension 243, for owners arranging the repair.
What is the safety risk in recall 17V558?
The safety risk is head contact with the D-ring mounting stud during a rear end collision. NHTSA campaign 17V558 states that this condition increases the risk of injury. The fix is the free remedy kit for the affected CE White school bus seat.
When did the recall repair become available?
The recall began on October 23, 2017, so the remedy is available now. If the VIN is included, contact Micro Bird or the seat manufacturer and ask for the free remedy kit for recall 17V558.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V558000 |
|---|---|
| Micro Bird customer service | 1-419-492-2157 |
| NHTSA recall # | 17V558 |
| NHTSA recall # (full) | 17V558000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →