Recall 17V492 affects 190 2014-2017 Utilimaster Walk-In Van vehicles for seat belt D-ring mount detachment. Repair is free at any franchised Utilimaster dealer.
Utilimaster is recalling 190 2014-2017 Walk-In Van vehicles because the seat belt D-ring mounting can detach in a crash. If the belt does not keep the occupant restrained, injury risk increases; Utilimaster dealers will complete the recall repair free of charge.
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What's wrong?
In NHTSA campaign 17V492, the seat belt D-ring mount on 2014-2017 Utilimaster Walk-In Van vehicles is the anchor point where the shoulder belt changes direction near the upper body. That mount helps keep the belt in position so it can restrain the driver during a crash.
On affected vans, the issue is tied to certain optional driver seat locations set back from the standard position. When the material thickness at the D-ring mounting location changed, those optional configurations were missed in the parts review. Without the added reinforcement bracket, the mounting area does not have the same strength as the tested standard seating locations. In a crash, the D-ring mounting can detach and keep the seat belt from restraining the occupant as designed.
There is no warning sign before failure. The seat belt system can appear normal until crash forces load the upper anchor point.
Who's affected?
Covers one Walk-In Van model across four model years, with the same seat belt component listed for each year.
| 2014 Utilimaster Walk-In Van | seat belt |
|---|---|
| 2015 Utilimaster Walk-In Van | seat belt |
| 2016 Utilimaster Walk-In Van | seat belt |
| 2017 Utilimaster Walk-In Van | seat belt |
| Units affected | 190 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
In NHTSA campaign 17V492, the risk is restraint failure: a seat belt that fails to keep the occupant restrained increases the risk of injury. The failure can happen without warning, so treat any seat belt concern as a reason to stop using that seat until the dealer checks it. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2014-2017 Utilimaster Walk-In Van is included in this recall.
- Contact a franchised Utilimaster dealer to schedule the free seat belt mounting reinforcement bracket repair.
- Bring the recall notice if Utilimaster has mailed one. If not, reference recall number 17V492 when you call.
- Avoid carrying passengers in the affected seating position until the dealer confirms the D-ring mounting reinforcement is complete.
- Call Utilimaster customer service at 1-517-543-6400 with questions about scheduling or recall status.
What happens at the repair
At the dealer, a Utilimaster technician installs a seat belt mounting reinforcement bracket at the D-ring mounting point. That bracket is meant to keep the seat belt anchor attached in a crash so the belt can restrain the occupant. The recall repair is available now, and the bracket, related parts, and labor are free under recall 17V492. Contact Utilimaster service to schedule the work.
Timeline
| August 7, 2017 | NHTSA published the recall |
|---|---|
| August 25, 2017 | Interim owner notification (was planned for this date) |
| September 18, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V492?
Recall 17V492 covers 190 2014-2017 Utilimaster Walk-In Van vehicles with a seat belt D-ring mounting defect. In a crash, the mounting point can detach and prevent the seat belt from restraining the occupant. Dealers will install a reinforcement bracket for free.
What should I do if my 2014-2017 Utilimaster Walk-In Van is on this recall?
Check your VIN to confirm your specific van is included in recall 17V492. If it is, contact a franchised Utilimaster dealer to schedule the seat belt mounting reinforcement bracket installation. Reference recall number 17V492 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V492, Utilimaster dealers will install a seat belt mounting reinforcement bracket free of charge.
What is the safety risk?
The safety risk is that the seat belt does not keep the occupant restrained in a crash. The defect involves the seat belt D-ring mounting point, which can detach during a crash. This increases injury risk. The free dealer repair adds a reinforcement bracket.
When did recall 17V492 begin?
Recall 17V492 began on August 18, 2017. Because the repair is available, owners with an included 2014-2017 Utilimaster Walk-In Van can contact a franchised Utilimaster dealer and schedule the seat belt mounting reinforcement bracket installation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V492000 |
|---|---|
| Utilimaster customer service | 1-517-543-6400 |
| NHTSA recall # | 17V492 |
| NHTSA recall # (full) | 17V492000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →