Recall 17V482 covers 524 2017 Chrysler Pacifica lowered-floor vehicles with cracking rear pinion brackets. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 524 lowered-floor 2017 Pacifica vehicles because the rear pinion brackets can crack, letting the axle move off center and the wheel wobble. A wobbling wheel can cause loss of control and increase crash risk; the dealer repair will be free once Chrysler opens it.
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What's wrong?
The rear pinion bracket on the 2017 Chrysler Pacifica lowered floor van is part of the rear driveline and suspension support structure. It helps hold the rear axle in the correct position so the wheel tracks straight and stays centered while the van moves. Because these vans have been modified with a lowered floor, that bracket carries the load of the converted rear structure.
On affected Pacifica vans, the rear pinion brackets fatigue under excessive load and crack. When a bracket cracks, the axle is no longer held squarely in place. The rear wheel can shift out of position and wobble, which changes how the van handles and makes the problem visible during inspection on a lift.
Owners can notice a slight vibration from one or both rear wheels. Poor handling is also a warning sign, especially if the van starts to feel unsettled from the rear.
Who's affected?
| 2017 Chrysler Pacifica | driveline |
|---|---|
| Units affected | 524 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
Not every 2017 Chrysler Pacifica minivan is on the list. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
Rear-wheel wobble creates a loss-of-control risk and raises the chance of a crash. Watch for slight vibration from either rear wheel or poor handling, then slow down and arrange service soon. Repair will be free at any franchised Chrysler dealer once available.
What should I do?
- Check your VIN to confirm your 2017 Chrysler Pacifica is included in this recall.
- Wait for the owner notification before scheduling the dealer repair.
- Contact a franchised Chrysler dealer once the repair opens and ask for the free pinion-bracket replacement that fixes the axle-centering and wheel-wobble problem.
- Bring the recall notice if you have it. If not, reference recall number 17V482 when you call.
- Drive cautiously until the repair is complete. If the wheel wobbles or the vehicle feels unstable, stop driving and ask the dealer about towing.
What happens at the repair
VMI has told owners that dealers will replace the pinion brackets free of charge, but this page lists the remedy status as under development. Once the repair opens, a Chrysler technician will replace the rear pinion brackets on both sides of the lowered floor Pacifica. Those brackets help keep the axle centered, so the dealer removes the cracked brackets and installs recall replacement parts. The final dealer repair will be free once available.
Timeline
| July 28, 2017 | NHTSA published the recall |
|---|---|
| August 7, 2017 | Dealer notification began |
| August 14, 2017 | Owner notification mailed |
| August 21, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 21, 2017 | Interim owner notification (was planned for this date) |
| October 2, 2017 | Dealer notification ended |
Frequently asked questions
What is recall 17V482?
Recall 17V482 covers 524 2017 Chrysler Pacifica lowered-floor vehicles with rear pinion brackets that can crack. When the axle is no longer centered, the wheel can wobble, which can lead to loss of control and increase crash risk.
What should I do if my 2017 Chrysler Pacifica is on this recall?
Check your VIN to confirm your specific Pacifica is included in recall 17V482. If it is, contact a franchised Chrysler dealer and ask for the rear pinion bracket replacement. Reference recall number 17V482 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V482, Chrysler dealers replace the rear pinion brackets free of charge. The recall began on August 14, 2017.
What is the safety risk?
The safety risk is wheel wobble from cracked rear pinion brackets. If the axle is not centered, the vehicle can become harder to control and crash risk increases. If you feel wheel wobble, slow down, avoid unnecessary driving, and call a Chrysler dealer.
What if I bought the Chrysler Pacifica used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2017 Chrysler Pacifica is included, then reference recall number 17V482 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V482000 |
|---|---|
| Chrysler customer service | 1-800-488-9082 |
| NHTSA recall # | 17V482 |
| NHTSA recall # (full) | 17V482000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →