Recall 17V476 covers 14,192 2016-2018 INFINITI Q50 and Q60 vehicles for fuel pump software that stalls the engine. Free repair at any franchised INFINITI dealer.
INFINITI is recalling 14,192 2016-2018 Q50 and 2017 Q60 vehicles because incorrect fuel pump control module software can let the main tank run too low to feed the engine. The engine can stall while driving and increase crash risk; INFINITI dealers will update the software free of charge.
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What's wrong?
The fuel pump control module on the 2016-2018 INFINITI Q50 and 2017 INFINITI Q60 with the 2.0L engine is the small computer that controls fuel pump operation. It uses software mapping to decide how much fuel pressure the engine needs, then commands the pump so gasoline reaches the engine steadily while you drive.
On affected vehicles, the module has the wrong fuel pressure map in its software. That bad map can let the fuel level in the main tank fall too low for the pump to keep feeding the engine. When the engine stops getting fuel, it can stall while the vehicle is moving.
There is no warning sign before failure. The problem is in the control logic, so the gauge, sound, and normal engine feel do not give a clear early signal before the engine loses its fuel supply.
Who's affected?
Spans the Q50 across 2016, 2017, and 2018, plus the 2017 Q60, with the electrical system software and fuel system both listed in the scope.
| 2017 INFINITI Q50 | electrical system software |
|---|---|
| 2017 INFINITI Q50 | fuel system |
| 2016 INFINITI Q50 | electrical system software |
| 2016 INFINITI Q50 | fuel system |
| 2018 INFINITI Q50 | electrical system software |
| 2018 INFINITI Q50 | fuel system |
| 2017 INFINITI Q60 | electrical system software |
| 2017 INFINITI Q60 | fuel system |
| Units affected | 14,192 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
An engine stall can leave a 2016 to 2018 Q50 or Q60 without power while moving and increase the risk of a crash. If the engine stalls, steer to a safe place, stop, and call an INFINITI dealer before driving again. Repair is free at any franchised INFINITI dealer.
What should I do?
- Check your VIN to confirm your 2016-2018 INFINITI Q50 or Q60 is included in this recall.
- Contact a franchised INFINITI dealer to schedule the free FPCM software update that corrects the fuel-level issue linked to engine stalling.
- Bring the recall notice if you have it, and reference recall number 17V476 when you call.
- Avoid driving with a low fuel level until the software update is complete.
- Call INFINITI customer service at 1-800-662-6200 with questions about recall number 17V476.
What happens at the repair
At the dealer, an INFINITI technician reprograms the Fuel Pump Control Module with corrected software. The update is free under the recall, and parts and labor are covered. If you already paid out of pocket for an FPCM software repair before the recall notice, INFINITI's reimbursement plan gives you a path to claim documented expenses. Bring the repair invoice and proof of payment to the service desk, or contact INFINITI Customer Care for the reimbursement process tied to campaign 17V476.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 27, 2017 | NHTSA published the recall |
|---|---|
| July 27, 2017 | Dealer notification began |
| July 27, 2017 | Dealer notification ended |
| August 21, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 21, 2017 | Interim owner notification (was planned for this date) |
| August 29, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V476?
Recall 17V476 covers 14,192 INFINITI vehicles with 2.0L engines: 2016-2018 Q50 sedans and 2017 Q60 coupes. Incorrect Fuel Pump Control Module software can let the main tank run too low to supply fuel, causing an engine stall while driving.
What should I do if my 2016-2018 INFINITI Q50 or 2017 INFINITI Q60 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V476. If it is, schedule the Fuel Pump Control Module software reprogramming at a franchised INFINITI dealer. Reference recall 17V476 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. INFINITI dealers will reprogram the Fuel Pump Control Module with corrected software for free, including parts and labor for the recall repair.
What is the safety risk in recall 17V476?
The safety risk is an engine stall while driving. If the Fuel Pump Control Module software lets the main tank run too low to supply fuel, the engine can stall and increase crash risk. Confirm your VIN and arrange the free dealer software repair.
What if I bought my INFINITI Q50 or Q60 used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to see whether your specific Q50 or Q60 is included, then call a franchised INFINITI dealer and reference recall 17V476.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V476000 |
|---|---|
| INFINITI customer service | 1-800-662-6200 |
| NHTSA recall # | 17V476 |
| NHTSA recall # (full) | 17V476000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →