Recall 17V462 affects 671 2016 Toyota Camry Hybrid and Avalon Hybrid vehicles for front driveshaft separation. Repair is free at any franchised Toyota dealer.
Toyota is recalling 671 2016 Camry Hybrid and Avalon Hybrid vehicles under recall 17V462 because the front driveshaft can separate while driving. A separated driveshaft can cause loss of propulsion, and a vehicle left without the parking brake applied can roll; Toyota dealers will complete the recall repair free of charge.
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What's wrong?
The front drive shaft on a 2016 Toyota Camry Hybrid or Avalon Hybrid is part of the driveline that carries turning force from the transaxle to the front wheels. It has to stay connected while the suspension moves and the wheels turn, so the vehicle can keep sending power to the road.
On affected vehicles, the front drive shaft can separate instead of staying connected in the driveline. Toyota narrowed the concern to Camry Hybrid and Avalon Hybrid vehicles equipped with specific drive shafts produced on January 15, 2016 at the supplier. The filing identifies those suspect parts by part number and production date, so not every vehicle built in the broader production range is included.
There is no warning sign before failure. The year and model are not enough to confirm whether the suspect drive shaft is installed, so the VIN decides whether this recall applies.
Who's affected?
Both hybrid sedan nameplates share the same driveline component in this recall.
| 2016 Toyota Camry Hybrid | driveline |
|---|---|
| 2016 Toyota Avalon Hybrid | driveline |
| Units affected | 671 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A front driveshaft separation can cause loss of propulsion while driving. If the driver exits without setting the parking brake, the vehicle can roll. Both situations increase the risk of a crash. Schedule the repair soon and set the parking brake before leaving the vehicle. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2016 Toyota Camry Hybrid or Avalon Hybrid is included in this recall.
- Contact a franchised Toyota dealer to schedule the free front drive shaft serial-number check and replacement that addresses drive shaft separation.
- Bring the recall notice if Toyota mailed one. Reference recall number 17V462 when you call.
- Use the parking brake every time before exiting the vehicle until the dealer completes the recall repair.
- Call Toyota customer service at 1-800-331-4331 with questions about this recall.
What happens at the repair
At the dealer, a Toyota technician checks the serial number on the vehicle's front drive shaft. If the serial number matches the affected range, the technician replaces the drive shaft free under the recall. Parts and labor are covered. If you already paid out of pocket for a related drive shaft repair before the recall work, Toyota's general reimbursement plan on file covers eligible documented expenses. Bring repair paperwork to the service desk or contact Toyota customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 20, 2017 | NHTSA published the recall |
|---|---|
| July 20, 2017 | Dealer notification began |
| July 20, 2017 | Dealer notification ended |
| August 11, 2017 | Owner notification mailed |
| August 11, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 11, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V462?
Recall 17V462 covers 671 2016 Toyota Camry Hybrid and Avalon Hybrid vehicles with front drive shafts that can separate. A Toyota dealer will check the drive shaft serial number and replace any affected drive shaft for free.
What should I do if my 2016 Toyota Camry Hybrid or Avalon Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V462. If it is, contact a franchised Toyota dealer and ask for the drive shaft serial number inspection. Reference recall number 17V462 or Toyota recall H0M when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost to the owner. Toyota dealers will inspect the drive shaft serial number and replace any affected drive shaft free of charge.
What is the safety risk?
A front drive shaft separation can cause a loss of propulsion while driving. If the driver exits without applying the parking brake, the vehicle can roll. Both conditions increase crash risk, and Toyota dealers fix the affected drive shaft for free.
When did Toyota start this recall?
Toyota began this recall on August 11, 2017. If you bought the vehicle used or never received a letter, check your VIN and call a franchised Toyota dealer with recall number 17V462 or Toyota recall H0M.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V462000 |
|---|---|
| Toyota customer service | 1-800-331-4331 |
| NHTSA recall # | 17V462 |
| NHTSA recall # (full) | 17V462000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →