Recall 17V455 affects 65 2016-2017 Pierce fire trucks with Hale pump interlock switches that fail in extreme cold. Repair is free.
Pierce is recalling 65 2016-2017 Enforcer, Velocity, Quantum, Arrow Xt, and Impel fire trucks equipped with Hale Pump Interlock Module Kits because the pressure switch can fail after extreme cold exposure. If the water pump does not operate during a fire emergency, the risk of injury increases, and the Pierce dealer repair will be free once available.
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What's wrong?
The Hale Pump Interlock Module Kit on these 2016-2017 Pierce Enforcer, Velocity, Quantum, Arrow Xt, and Impel fire trucks is part of the pump-control equipment. Its pressure switch helps confirm the interlock condition the truck needs before the water pump operates. When the switch works, the pump system can engage as intended during firefighting operations.
The recalled pressure switch does not hold up after prolonged exposure to extreme cold. The supplier identified that the selected component did not meet field use needs, and Pierce found that trucks shipped with the Hale kit were affected. When the switch fails, the interlock module does not give the pump system the needed signal, so the fire truck water pump can be prevented from operating.
There is no warning sign before failure. A crew can find the problem only when the pump is commanded and the water pump does not operate.
Who's affected?
Covers Enforcer, Velocity, Quantum, Arrow Xt, and Impel fire trucks across the 2016 and 2017 model years, all tied to the same equipment component.
| 2017 Pierce Enforcer | Equipment |
|---|---|
| 2017 Pierce Velocity | Equipment |
| 2016 Pierce Quantum | Equipment |
| 2016 Pierce Enforcer | Equipment |
| 2017 Pierce Arrow Xt | Equipment |
| 2017 Pierce Impel | Equipment |
| 2016 Pierce Arrow Xt | Equipment |
| 2016 Pierce Velocity | Equipment |
| 2017 Pierce Quantum | Equipment |
| 2016 Pierce Impel | Equipment |
| Units affected | 65 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A fire truck that cannot pump water during a fire emergency raises the risk of injury because crews lose the equipment they need at the scene. There is no warning sign before failure, so confirm whether your VIN is included and schedule the remedy when parts and instructions are open. Repair will be free at any franchised Pierce dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2017 Pierce Enforcer, Velocity, Quantum, Arrow Xt, or Impel fire truck is included in this recall.
- Contact Pierce customer service or your Pierce service contact to confirm repair scheduling for recall number 17V455.
- Schedule the free Hale interlock-module replacement that fixes the pressure-switch failure preventing the water pump from operating.
- Bring the recall notice if Pierce sent one, and ask the service desk to reference Pierce recall 74B281.
- Keep the truck out of fire-service operation until the water-pump interlock repair is complete.
What happens at the repair
The known repair is replacement of the Hale Pump interlock modules that control pump operation. Once the dealer repair is available, a Pierce technician replaces the affected interlock modules, and parts and labor are covered under the recall. Pierce lists a general reimbursement plan for this campaign. If your department already paid for an interlock module repair tied to this condition, ask Pierce customer service or the dealer how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 18, 2017 | NHTSA published the recall |
|---|---|
| August 1, 2017 | Owner notification mailed |
| August 4, 2017 | Dealer notification began |
| August 4, 2017 | Interim owner notification (was planned for this date) |
| August 18, 2017 | Dealer notification ended |
Frequently asked questions
What is recall 17V455?
Recall 17V455 covers 65 2016-2017 Pierce Arrow Xt, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold, preventing the water pump from operating.
What should I do if my 2016-2017 Pierce Arrow Xt, Enforcer, Impel, Quantum, or Velocity is on this recall?
Check your VIN to confirm your specific fire truck is included in recall 17V455. If it is, contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000 and ask for the interlock module replacement under Pierce recall 74B281.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Pierce says Hale Products dealers will replace the interlock modules free of charge. The recall repair began on March 24, 2017.
What is the safety risk?
The safety risk is loss of water-pump operation during a fire emergency. If the fire truck cannot pump water when crews need it, Pierce says the condition increases the risk of injury. The repair path is the free Hale interlock module replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V455000 |
|---|---|
| Pierce customer service | 1-800-533-3569 |
| NHTSA recall # | 17V455 |
| NHTSA recall # (full) | 17V455000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →