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Campaign 17V435 Posted July 10, 2017 442,214 units

2011-2014 Dodge Models Recall 17V435: Alternator Failure

Recall 17V435 covers 442,214 2011-2014 Dodge Durango, 300, Charger, Challenger, and Grand Cherokee vehicles for alternator failure. Repair is free at any franchised Dodge dealer.

Dodge is recalling 442,214 2011-2014 Durango, Charger, Challenger, 300, and Grand Cherokee vehicles under recall 17V435 because the alternator can fail suddenly. A failed alternator can stall the vehicle without warning or short circuit and raise the risk of fire, and Dodge dealers will complete the recall repair free of charge.

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What's wrong?

The alternator on included 2011-2014 Durango, 300, Charger, Challenger, and Grand Cherokee vehicles is the engine-driven generator that supplies electrical power while the vehicle is running. It also keeps the battery charged, so lights, computers, ignition, and the electro-hydraulic power steering system have steady power.

On these vehicles, the electro-hydraulic power steering system puts repeated electrical load cycles on the alternator. That cycling heats and cools the alternator diodes, the parts that control the direction of electrical current inside the alternator. Over time, that thermal fatigue damages the diodes. Once the diodes fail, the alternator stops charging and the vehicle runs only on remaining battery power.

The warning sign listed for this recall is a battery saver mode light on the Electronic Vehicle Information Center. If that light appears, the alternator is no longer keeping up with the vehicle's electrical demand.

Who's affected?

The scope spans 5 model lines across the 2011-2014 model years, all tied to the alternator, generator, or regulator in the electrical system.

2011 Dodge Durango electrical system
2011 Chrysler 300 electrical system
2011 Dodge Charger electrical system
2011 Dodge Challenger electrical system
2012 Dodge Charger electrical system
Units affected442,214

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

An alternator failure can stall the vehicle without warning, which increases crash risk. A short circuit in the alternator also raises fire risk. If the battery saver mode light comes on, limit driving and schedule the free inspection soon. Repair is free at any franchised Dodge dealer.

What should I do?

  1. Check your VIN to confirm your 2011-2014 Dodge Durango, 300, Charger, Challenger, or Grand Cherokee is included in this recall.
  2. Contact a franchised Dodge dealer to schedule the free alternator inspection and replacement that addresses sudden alternator failure, stalling, and short-circuit fire risk.
  3. Bring the recall notice if Dodge has mailed one. If not, reference recall number 17V435 when you call.
  4. Drive cautiously until the repair is complete, and avoid long trips if the vehicle has electrical problems or stalls.

What happens at the repair

At the dealer, a Dodge technician inspects the alternator and checks the part number. If the alternator is one of the covered parts, the technician replaces it under recall 17V435. The inspection and any needed replacement are free, with parts and labor covered. Dodge's reimbursement process covers owners who already paid to repair this problem before the recall notice. The owner letter asks customers to send the original receipt or other adequate proof of payment to the company for confirmation of the expense.

ReimbursementReimbursement available

Timeline

July 10, 2017 NHTSA published the recall
July 10, 2017 Dealer notification began
July 10, 2017 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
August 24, 2017 Interim owner notification (was planned for this date)
February 12, 2018 Owner notification mailed

Frequently asked questions

What is recall 17V435?

Recall 17V435 covers 442,214 2011-2014 Dodge Durango, 300, Charger, Challenger, and Grand Cherokee vehicles with electro-hydraulic power steering, specific engine sizes, and certain alternators. The alternator can fail, causing a stall without warning or an electrical short. Dodge dealers inspect the alternator and replace it when needed for free.

What should I do if my 2011-2014 Dodge Durango, 300, Charger, Challenger, or Grand Cherokee is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 17V435. If it is, contact a franchised Dodge dealer and ask for recall T36. The dealer will inspect the alternator and replace it when the part number requires replacement. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V435, Dodge dealers inspect the alternator and replace it when needed free of charge, including parts and labor.

What is the safety risk?

The safety risk is a stall without warning or an electrical short that increases fire risk. NHTSA campaign 17V435 ties the defect to alternator failure. If your vehicle loses electrical power, move out of traffic when safe and call a Dodge dealer about the recall repair.

What if I bought this vehicle used?

The free recall repair still applies. Recalls follow the VIN, not the first owner. Check your VIN to confirm whether your used Dodge Durango, 300, Charger, Challenger, or Grand Cherokee is included, then reference recall 17V435 or recall T36 when you call the dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V435000
Dodge customer service1-800-853-1403
NHTSA recall #17V435
NHTSA recall # (full)17V435000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →