Recall 17V430 affects 557 2015-2018 Starcraft buses and work trucks for flexible coupling failure. Free repair once Starcraft opens it.
Starcraft recall 17V430 covers 557 2015-2018 Prodigy Bus, Starlite, Candidate Ii, Crossfit, Commute, and Rockport vehicles built on Ford Transit chassis because the flexible coupling between the transmission and driveshaft can fail early. A failed coupling can leave the vehicle unable to move, damage brake or fuel lines, or allow a rollaway when Park is used without the parking brake; the final dealer repair will be free once Starcraft opens it.
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What's wrong?
The driveshaft flexible coupling on the 2015-2018 Starcraft Prodigy Bus, Starlite, Candidate Ii, Crossfit, Commute, and Rockport vehicles sits between the transmission and the driveshaft. The transmission sends power rearward, and the driveshaft carries that power to move the vehicle. The flexible coupling helps that connection tolerate normal movement and vibration in the driveline.
On the included vehicles, that coupling does not last as designed. As it breaks down, the driveline connection loses its ability to absorb movement cleanly. The result is extra vibration and strain in the parts that transfer power from the transmission to the driveshaft.
Owners can notice noise and vibration from underneath the vehicle, especially from the driveline area. Those symptoms are the warning sign before the flexible coupling fails.
Who's affected?
Covers 6 model lines across the 2015-2018 model years, all tied to the driveline.
| 2016 Starcraft Prodigy Bus | driveline |
|---|---|
| 2016 Starcraft Starlite | driveline |
| 2015 Starcraft Starlite | driveline |
| 2017 Starcraft Starlite | driveline |
| 2017 Starcraft Candidate Ii | driveline |
| 2017 Forest River Crossfit | driveline |
| 2017 Glaval Commute | driveline |
| 2018 Forest River Crossfit | driveline |
| 2017 Forest River Rockport | driveline |
| 2017 Starcraft Prodigy Bus | driveline |
| 2016 Starcraft Candidate Ii | driveline |
| Units affected | 557 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A failed coupling can leave the vehicle unable to move under its own power. A separated driveshaft can damage brake or fuel lines, and the vehicle can roll after exit if it is left in Park without the parking brake applied, increasing crash risk. Noise or vibration from the driveline is the warning sign. Schedule the interim repair promptly. Repair will be free at any franchised Starcraft dealer once Starcraft opens it.
What should I do?
- Check your VIN to confirm your 2015-2018 Starcraft Prodigy Bus, Starlite, Candidate Ii, Crossfit, Commute, or Rockport is included in this recall.
- Confirm current repair instructions with Starcraft before scheduling the final driveshaft repair; the final dealer repair is free once Starcraft opens it.
- Ask whether your vehicle qualifies for the interim Ford-dealer flexible-coupling replacement if it has more than 30,000 miles.
- Reference recall number 17V430 when you call, and bring the recall notice if you have it.
- Apply the parking brake every time you park until the repair is complete, because the separated driveshaft can let the vehicle roll while in Park.
What happens at the repair
This campaign is marked interim. A Starcraft technician replaces the driveshaft flexible coupling on vehicles with more than 30,000 miles. The final repair is a redesigned flexible coupling or a revised driveshaft with a universal joint, and it will be free once available. Ford's refund program covers owner paid repairs tied to driveshaft flexible coupling failure when the repair qualifies under the posted plan. Seek reimbursement through an authorized dealer, or directly through Ford Motor Company at the address listed in the recall bulletin.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 6, 2017 | NHTSA published the recall |
|---|---|
| August 28, 2017 | Owner notification mailed |
| September 1, 2017 | Dealer notification began |
| September 1, 2017 | Dealer notification ended |
| September 1, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V430?
Recall 17V430 covers 557 2015-2018 Starcraft Prodigy Bus, Starlite, Candidate Ii, Crossfit, Commute, and Rockport vehicles built on Ford Transit chassis. The flexible coupling between the transmission and driveshaft can fail early, which can damage brake or fuel lines and increase crash risk.
What should I do if my 2015-2018 Starcraft Prodigy Bus, Starlite, Candidate Ii, Crossfit, Commute, or Rockport is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V430. If it is, contact the service desk and reference recall 17V430 and Starcraft recall number 5.35.225-0461. The interim repair applies to vehicles with more than 30,000 miles, and the final repair is free once available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy states that these repairs will be made free of charge. Keep the recall number ready when you contact the dealer or service desk.
What is the safety risk in recall 17V430?
The safety risk is loss of vehicle movement and possible damage to brake or fuel lines if the driveshaft coupling fails. A separated driveshaft can also let the vehicle roll after exit if the transmission is in Park and the parking brake is not applied, increasing crash risk.
When did recall 17V430 begin?
The recall began on August 28, 2017. Because that date has passed, owners should treat the recall as active and use the VIN check to confirm whether their specific vehicle still has an open repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V430000 |
|---|---|
| Starcraft customer service | 1-800-392-3673 |
| NHTSA recall # | 17V430 |
| NHTSA recall # (full) | 17V430000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →