Recall 17V420 affects 1,289 2014-2018 Newmar Dutch Star and Ventana motorhomes for unintended remote night-shade lowering. Repair is free at any franchised Newmar dealer.
Newmar is recalling 1,289 2014-2018 Dutch Star and Ventana motorhomes because the powered night shades can lower by remote while the ignition is on. If a shade drops while the motorhome is moving, it can block the driver's view and increase crash risk; Newmar dealers will complete the repair free of charge.
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What's wrong?
The powered night shades in the Newmar Dutch Star and Ventana are motorized window coverings for the driver and passenger side areas. They are meant to block light when the motorhome is parked and give privacy inside the coach. The remote control should not let those shades lower while the driver is operating the vehicle.
In recall 17V420, the defect is that the side night shades can still respond to the remote with the ignition in the ON position. A button press can lower the shades over the side windows while the motorhome is in use. That blocks the driver's side views and increases the risk of a crash causing injury or property damage.
There is no warning sign before failure. The problem appears only when the ignition is on and the remote lowers the driver or passenger side shade.
Who's affected?
Spans the Dutch Star and Ventana motorhome lines from 2014 through 2018. All listed vehicles share the same recreational vehicle/trailer component.
| 2015 Newmar Dutch Star | Recreational vehicle/trailer |
|---|---|
| 2016 Newmar Ventana | Recreational vehicle/trailer |
| 2015 Newmar Ventana | Recreational vehicle/trailer |
| 2017 Newmar Dutch Star | Recreational vehicle/trailer |
| 2018 Newmar Dutch Star | Recreational vehicle/trailer |
| 2014 Newmar Dutch Star | Recreational vehicle/trailer |
| 2016 Newmar Dutch Star | Recreational vehicle/trailer |
| 2017 Newmar Ventana | Recreational vehicle/trailer |
| Units affected | 1,289 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the remote button is pressed while the vehicle is moving, the night shades can lower and block the driver's view, increasing the risk of a crash. Keep the shade remote away from passengers while driving and schedule the relay installation soon. Repair is free at any franchised Newmar dealer.
What should I do?
- Check your VIN to confirm your 2014-2018 Newmar Dutch Star or Ventana motorhome is included in this recall.
- Contact a franchised Newmar dealer to schedule the free relay installation that disables remote night-shade operation while the ignition is on.
- Bring the recall notice if Newmar has mailed one. If not, reference recall number 17V420 when you call.
- Keep the night-shade remote away from passengers while driving, and stop in a safe place before using the shades.
What happens at the repair
At the dealer, a Newmar technician installs a relay that prevents the remote from lowering the driver and passenger powered night shades while the ignition is in the ON position. The recall repair is free, with parts and labor covered. Newmar has a general reimbursement plan on file for owners who already paid for a related shade repair before the recall notice. Bring documentation for any prior covered repair to Newmar customer service or the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 30, 2017 | NHTSA published the recall |
|---|---|
| July 28, 2017 | Owner notification mailed |
| August 29, 2017 | Dealer notification began |
| August 29, 2017 | Dealer notification ended |
| August 29, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V420?
Recall 17V420 covers 1,289 2014-2018 Newmar Dutch Star and Ventana motorhomes with powered driver-side and passenger-side night shades that can be lowered by remote while the ignition is on. If a shade drops while driving, it can block the driver's view and increase crash risk. Newmar dealers install a relay for free.
What should I do if my 2014-2018 Newmar Dutch Star or Ventana is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 17V420. If it is, contact a franchised Newmar dealer and ask for the relay installation that disables remote operation of the driver and passenger night shades when the ignition is on. Reference recall 17V420 when you call.
Is the recall repair free?
No. Federal recall law requires manufacturers to repair safety defects at no cost, and Newmar dealers install the night-shade relay for free. You can contact Newmar customer service at 1-800-731-8300 if a dealer has trouble finding the campaign.
What is the safety risk?
The safety risk is blocked driver visibility. In affected motorhomes, the driver-side or passenger-side powered night shade can lower by remote while the vehicle is being driven. If the shade blocks the driver's view, the risk of a crash increases.
What if I bought my Newmar motorhome used?
The free repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your Dutch Star or Ventana is included, then contact a franchised Newmar dealer and reference recall 17V420.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V420000 |
|---|---|
| Newmar customer service | 1-800-731-8300 |
| NHTSA recall # | 17V420 |
| NHTSA recall # (full) | 17V420000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →