Recall 17V414 covers 690,685 2014 Chevrolet Silverado 1500 and Sierra 1500 trucks for EPS assist loss. Free repair at any franchised Chevrolet dealer.
Chevrolet is recalling 690,685 2014 Silverado 1500 and Sierra 1500 pickups because the electric power steering assist can temporarily cut out, especially during low-speed turns. If assist drops out and then returns, the driver can lose temporary control of the steering wheel, which increases crash risk; Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The 2014 Silverado 1500 and Sierra 1500 use electric power steering, often called EPS, to add motorized assist when the driver turns the wheel. The steering gear still has a manual path, but the electric assist reduces the effort needed, especially during parking, backing, and other low-speed turns.
On affected trucks, a high electrical load during a low-speed turn can pull system voltage down. If voltage drops below 8.8 volts for more than 1 second, the EPS assist shuts off until voltage returns to 9 volts for at least 40 milliseconds. During that gap, the truck reverts to manual steering and the wheel requires more force.
If assist drops out, the driver information center can show an EPS warning message. Other electrical systems can shut down at the same time or just before it, including the radio, StabiliTrak, chimes, door locks, air conditioning, or cruise control.
Who's affected?
The Silverado 1500 and Sierra 1500 share the same listed component: the power steering system.
| 2014 Chevrolet Silverado 1500 | power steering system |
|---|---|
| 2014 GMC Sierra 1500 | power steering system |
| Units affected | 690,685 |
A matching 2014 Silverado 1500 or Sierra 1500 does not guarantee inclusion. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
If electric power steering assist drops out and then returns, the steering wheel can be harder to control for a short time and crash risk increases. Watch for a driver information center message or other electrical systems shutting off near the event, and schedule the software update soon. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2014 Chevrolet Silverado 1500 or GMC Sierra 1500 is included in this recall.
- Contact a franchised Chevrolet or GMC dealer to schedule the free EPS module software update that fixes the temporary power-steering-assist loss.
- Bring the recall notice if you have it. If not, reference recall number 17V414 when you call.
- Use extra care during low-speed turns until the repair is complete.
What happens at the repair
At the dealer, a Chevrolet technician updates the electric power steering module software. The software update and labor are free under recall 17V414. If you already paid out of pocket for a related EPS repair before the recall notice, the manufacturer's reimbursement plan covers qualifying documented expenses under the plan submitted on May 19, 2017. Bring your repair invoice and payment records to the service desk, or contact Chevrolet customer service to start the reimbursement review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 29, 2017 | NHTSA published the recall |
|---|---|
| June 29, 2017 | Dealer notification began |
| June 29, 2017 | Dealer notification ended |
| August 10, 2017 | Owner notification mailed |
| August 10, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V414?
Recall 17V414 covers 690,685 2014 Chevrolet Silverado 1500 and Sierra 1500 trucks with electric power steering assist that can stop during low-speed turns. If assist drops out and returns, the driver can lose temporary steering control, increasing crash risk. Dealers will update the EPS module software for free.
What should I do if my 2014 Chevrolet Silverado 1500 or Sierra 1500 is on this recall?
Check your VIN to confirm your specific truck is included in recall 17V414. If it is, contact a franchised Chevrolet dealer to schedule the EPS module software update. Reference recall number 17V414 and Chevrolet recall number 17276 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V414, dealers update the electric power steering module software free of charge.
What is the safety risk?
The safety risk is a temporary loss of electric power steering assist, especially during low-speed turning. Steering effort can change suddenly if assist stops and returns, which can make the truck harder to control and increase crash risk. The dealer repair is the EPS module software update.
When did the repair become available?
The repair became available when the recall began on August 10, 2017. If your VIN is included and the software update was never completed, contact a franchised Chevrolet dealer and ask for recall 17V414 or Chevrolet recall number 17276.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V414000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 17V414 |
| NHTSA recall # (full) | 17V414000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →