Recall 17V394 covers 4,926 2010-2011 Jaguar Xj vehicles for incorrect air bag software calibration. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 4,926 2010-2011 Xj vehicles because an unsuccessful Restraint Control Module software update can leave incorrect default air bag calibration settings in place. In a crash, that calibration can keep air bag deployment from working as intended and increase injury risk; Jaguar dealers will update the software free of charge.
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What's wrong?
The Restraint Control Module on the 2010-2011 Jaguar Xj is the computer that helps manage the air bag system. It uses calibration software to decide how the restraint system responds during a crash event. That calibration has to match the vehicle, the sensors, and the air bag hardware.
This recall concerns what happens during service when the Restraint Control Module software update does not complete successfully. An incomplete update can leave the module using incorrect default air bag calibration settings. In plain terms, the air bag computer is present, but its backup settings are not matched correctly to the vehicle.
There is no warning sign before failure. The issue is tied to software calibration, so an owner is not given a sound, smell, leak, or dashboard behavior that clearly confirms the problem before the restraint system is needed.
Who's affected?
Covers the Xj across the 2010 and 2011 model years, with the same air bag system component for both years.
| 2010 Jaguar Xj | air bag system |
|---|---|
| 2011 Jaguar Xj | air bag system |
| Units affected | 4,926 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
The air bag system has incorrect calibration. In a crash, the system can fail to deploy the air bags as intended, increasing the risk of injury. There is no listed warning sign for this software issue, so confirm your VIN and schedule the update soon. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2010-2011 Jaguar Xj is included in this recall.
- Contact a franchised Jaguar dealer to schedule the free Restraint Control Module software update that corrects the air bag calibration.
- Bring the recall notice if Jaguar mailed one. If not, reference recall number 17V394 when you call.
- Ask the dealer to confirm the RCM software update was completed before you pick up the vehicle.
- Avoid delaying the repair, since incorrect air bag calibration affects air bag deployment in a crash.
What happens at the repair
At the dealer, a Jaguar technician updates the Restraint Control Module with the latest software so the air bag calibration settings are correct after service. The software update is free under the recall, and parts and labor are covered. If you already paid for this RCM software update, Jaguar Land Rover's reimbursement plan covers eligible customer-paid repairs under its usual terms and conditions. Bring prior repair paperwork to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 22, 2017 | NHTSA published the recall |
|---|---|
| July 14, 2017 | Dealer notification began |
| July 14, 2017 | Dealer notification ended |
| August 15, 2017 | Owner notification mailed |
| August 18, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V394?
Recall 17V394 covers 4,926 2010-2011 Jaguar Xj vehicles with Restraint Control Module software that can leave default air bag calibration settings incorrect after service. In a crash, the air bags can fail to deploy as intended, increasing injury risk. Jaguar dealers will update the software for free.
What should I do if my 2010-2011 Jaguar Xj is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V394. If it is, contact a franchised Jaguar dealer and ask for the Restraint Control Module software update. Reference recall number 17V394 or Jaguar recall number H034 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Jaguar's remedy says dealers will update the Restraint Control Module with the latest software free of charge. Parts and labor are covered at a franchised Jaguar dealer.
What is the safety risk in recall 17V394?
The safety risk is incorrect air bag deployment in a crash. If the Restraint Control Module has the wrong calibration after service, the air bags can fail to activate as intended, increasing the risk of injury. The dealer repair corrects the module software.
What if I bought my Jaguar Xj used?
The free repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your 2010-2011 Jaguar Xj is included, then call a franchised Jaguar dealer and reference recall 17V394 or Jaguar recall number H034.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V394000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 17V394 |
| NHTSA recall # (full) | 17V394000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →