Recall 17V384 affects 174 2012-2015 Entegra Cornerstone motorhomes for starter motors that can overheat and increase fire risk. Repair is free through Spartan Motors service centers.
Entegra is recalling 174 2012-2015 Cornerstone motorhomes under recall 17V384 because a component inside the starter motor can break. That failure can make the starter motor overheat or draw excessive current, which increases fire risk; the Entegra dealer repair will be free once Entegra opens it.
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What's wrong?
The starter assembly on 2012-2015 Entegra Cornerstone motorhomes is the electric motor that turns the engine over when you start the coach. It draws power from the electrical system for a short burst, spins the engine, and then stops once the engine is running.
On affected Cornerstone motorhomes, an internal component inside the starter motor can break. When that happens, the starter motor can overheat or pull more electrical current than it was designed to handle. The public filing does not identify the cause of the broken starter component.
There is no warning sign before failure. The defect is inside the starter motor, so an owner should not count on a dashboard light, sound, or starting symptom to appear before the part fails.
Who's affected?
Covers the 2012-2015 Cornerstone model years tied to the same starter-assembly electrical system component.
| 2012 Entegra Cornerstone | electrical system |
|---|---|
| 2015 Entegra Cornerstone | electrical system |
| 2014 Entegra Cornerstone | electrical system |
| 2013 Entegra Cornerstone | electrical system |
| Units affected | 174 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An overheated starter motor creates a fire risk. If your VIN is included, schedule service soon and avoid repeated start attempts if the starter struggles or does not engage normally. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2015 Entegra Cornerstone is included in this recall.
- Use the Entegra owner notice mailed after July 24, 2017, or call Entegra if you never received one.
- Contact Entegra or a Spartan Motors service center before scheduling the free starter replacement that fixes the overheating starter-motor component.
- Reference recall number 17V384 when you call.
- Avoid repeated start attempts if the starter acts abnormal, overheats, or draws excessive current.
What happens at the repair
At the service center, an Entegra technician replaces the starter covered by recall 17V384. The starter is the repair path listed for the 2012-2015 Cornerstone motorhomes built on a Spartan Motors chassis. Because the remedy status is still listed as under development, the final dealer repair will be free once available. Entegra has a general reimbursement plan on file. If you already paid for a starter-related repair, ask Entegra customer service how to submit documentation for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 19, 2017 | NHTSA published the recall |
|---|---|
| July 24, 2017 | Owner notification mailed |
| August 18, 2017 | Dealer notification began |
| August 18, 2017 | Dealer notification ended |
| August 18, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V384?
Recall 17V384 covers 174 2012-2015 Entegra Cornerstone motorhomes built on a Spartan Motors chassis. A component inside the starter motor can break, causing the starter to overheat or draw excessive current. That overheating can increase fire risk.
What should I do if my 2012-2015 Entegra Cornerstone is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 17V384. If it is, contact Entegra customer service or Spartan customer service and ask for the free starter replacement at a Spartan Motors service center.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost. Entegra's remedy says Spartan Motors service centers will replace the starter free of charge for affected Cornerstone motorhomes.
What is the safety risk?
The risk is fire from an overheated starter motor. Recall 17V384 says a starter component can break, causing overheating or excessive current draw. If your VIN is included, arrange the free starter replacement before the condition creates further electrical risk.
When did the recall repair begin?
The recall began on July 24, 2017. Entegra's remedy directs owners to Spartan Motors service centers for the starter replacement. You can reference recall 17V384 when contacting Entegra customer service at 1-800-517-9137 or Spartan customer service at 1-800-543-4277.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V384000 |
|---|---|
| Entegra customer service | 1-800-543-4277 |
| NHTSA recall # | 17V384 |
| NHTSA recall # (full) | 17V384000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →