Recall 17V369 affects 11,414 2007-2017 Supreme Signature Van and Kold King vehicles with rear reflectors mounted too high. Repair is free through Supreme customer service.
Supreme is recalling 11,414 2007-2017 Signature Van and Kold King vehicles because rear reflex reflectors on models with oval taillights were installed more than 60 inches above the road. At that height, the reflectors can be harder for headlights to illuminate at night, increasing crash risk, and Supreme dealers will complete the recall repair free of charge.
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What's wrong?
The rear reflex reflectors on 2007-2017 Supreme Signature Van and Kold King commercial bodies are small reflective devices at the back of the truck body. They do not light up on their own. Their job is to bounce another driver's headlights back toward that driver, marking the rear corners when the vehicle is parked or seen in low light.
On included vehicles with oval taillights in the rear corner posts, the reflectors were installed at inconsistent heights during manufacturing. Some were mounted more than 60 inches above the road surface. That puts the reflector outside the height limit in FMVSS 108, which sets placement rules for lamps and reflective devices so other drivers can see the vehicle as intended.
This is a placement problem, not a part that wears out or suddenly breaks. An owner or service technician can check it visually with a tape measure by measuring the rear reflex reflector height from the road surface.
Who's affected?
Spans 2 Supreme body lines across 2007-2017 model years, all tied to exterior lighting.
| 2009 Supreme Signature Van | Exterior lighting |
|---|---|
| 2007 Supreme Signature Van | Exterior lighting |
| 2011 Supreme Signature Van | Exterior lighting |
| 2013 Supreme Signature Van | Exterior lighting |
| 2015 Supreme Signature Van | Exterior lighting |
| 2017 Supreme Kold King | Exterior lighting |
| 2016 Supreme Signature Van | Exterior lighting |
| 2012 Supreme Kold King | Exterior lighting |
| 2009 Supreme Kold King | Exterior lighting |
| 2014 Supreme Signature Van | Exterior lighting |
| 2012 Supreme Signature Van | Exterior lighting |
| 2010 Supreme Signature Van | Exterior lighting |
| 2008 Supreme Signature Van | Exterior lighting |
| 2013 Supreme Kold King | Exterior lighting |
| 2017 Supreme Signature Van | Exterior lighting |
| 2015 Supreme Kold King | Exterior lighting |
| 2014 Supreme Kold King | Exterior lighting |
| 2007 Supreme Kold King | Exterior lighting |
| 2008 Supreme Kold King | Exterior lighting |
| 2016 Supreme Kold King | Exterior lighting |
| 2011 Supreme Kold King | Exterior lighting |
| 2010 Supreme Kold King | Exterior lighting |
| Units affected | 11,414 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A rear reflector mounted too high is not illuminated effectively by headlights at night, increasing crash risk because other drivers have less visible warning of the vehicle. There is no instruction to stop using the vehicle. Check the reflector height with a tape measure or ask the dealer to measure it. Repair is free at any franchised Supreme dealer.
What should I do?
- Check your VIN to confirm your 2007-2017 Supreme Signature Van or Kold King is included in this recall.
- Contact a franchised Supreme dealer to schedule the free rear-reflector inspection and replacement for reflectors mounted above the 60-inch limit.
- Bring the recall notice if you received one. If not, reference recall number 17V369 when you call.
- Drive with extra care at night until the reflector repair is complete, since high-mounted rear reflectors are harder for headlights to illuminate.
- Call Supreme customer service at 1-800-642-4889 with questions about the free reflector repair.
What happens at the repair
At the dealer, a Supreme technician checks the rear reflex reflector height on the affected Signature Van or Kold King. If the existing rear reflector sits more than 60 inches above the road surface, Supreme provides new rear reflex reflectors free of charge. Parts and labor are covered under the recall. Supreme has a general reimbursement plan on file for owners who already paid for this reflector-related repair before the recall notice. Bring documented repair paperwork to the service desk or contact Supreme customer service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 8, 2017 | NHTSA published the recall |
|---|---|
| July 3, 2017 | Dealer notification began |
| July 7, 2017 | Dealer notification ended |
| July 31, 2017 | Interim owner notification (was planned for this date) |
| August 8, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V369?
Recall 17V369 covers 11,414 2007-2017 Supreme Signature Van and Kold King vehicles with oval taillights in the rear corner posts. The rear reflex reflectors sit above 60 inches on affected vehicles, which does not meet Federal Motor Vehicle Safety Standard number 108. Supreme provides new rear reflectors for free.
What should I do if my 2007-2017 Supreme Signature Van or Kold King is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V369. If it is, contact Supreme customer service at 1-800-642-4889 and ask for the free rear reflex reflector remedy. Reference recall number 17V369 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Supreme provides new rear reflex reflectors free of charge for affected vehicles whose existing reflector height exceeds 60 inches.
What is the safety risk in recall 17V369?
The safety risk is reduced nighttime visibility from the rear. A reflector mounted too high is not effectively illuminated by headlights at night, increasing crash risk. The free remedy replaces or adds rear reflex reflectors where the existing reflector height exceeds 60 inches.
What if I bought my Supreme vehicle used?
The free recall remedy still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2007-2017 Supreme Signature Van or Kold King is included, then contact Supreme customer service with recall number 17V369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V369000 |
|---|---|
| Supreme customer service | 1-800-642-4889 |
| NHTSA recall # | 17V369 |
| NHTSA recall # (full) | 17V369000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →