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Campaign 17V352 Posted May 31, 2017 2 units

2017 Volkswagen Jetta Recall 17V352: VIN Label Mismatch

Recall 17V352 covers 2 2017 Volkswagen Jetta vehicles with body VIN markings that differ from the windshield VIN plate. Volkswagen replaced them free.

Volkswagen is recalling 2 2017 Jetta vehicles because VIN markings on the body do not match the VIN plate near the windshield. That mismatch leaves the vehicle out of compliance with federal certification rules, and a Volkswagen dealer will complete the free repair.

Does this recall apply to your specific vehicle?

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What's wrong?

The VIN is the 2017 Volkswagen Jetta's unique identifier. It connects the car to its title, registration, recall history, and service records. On these cars, the VIN markings on the body are supposed to match the VIN plate near the windshield so the vehicle can be identified correctly.

On the recalled Jettas, the body markings do not match the windshield VIN plate. Volkswagen traced the mismatch to an error in the VIN marking robot during production. The problem is not a drivability defect, but it means the vehicle does not meet federal certification requirements because the identifying marks on the car conflict with each other.

There is no warning sign before failure. An owner would not feel a change in steering, braking, or engine operation from this issue. The mismatch is found by checking the VIN marks on the body against the VIN plate near the windshield.

Who's affected?

2017 Volkswagen Jetta vehicle label (placard or certification)
Units affected2
Field incidentsNHTSA has logged 3 field incidents to date.

Not every 2017 Volkswagen Jetta sedan is on the list. Check your VIN to confirm whether your specific sedan is included.

What's the safety risk?

This is a compliance recall, not a stated crash or fire risk. The issue is that the VINs on the vehicle do not match regulatory requirements. If your VIN is included, contact a franchised Volkswagen dealer so the vehicle is handled under the recall. Repair is free at any franchised Volkswagen dealer.

What should I do?

  1. Check your VIN to confirm your 2017 Volkswagen Jetta is included in this recall.
  2. Contact your nearest franchised Volkswagen dealer to confirm the free vehicle replacement for the mismatched VIN markings.
  3. Bring the recall notice if Volkswagen mailed one. If not, reference recall number 17V352 when you call.
  4. Ask Volkswagen customer service at 1-800-893-5298 about next steps if the dealer cannot locate the replacement record.

What happens at the repair

Volkswagen handled this recall by replacing the affected Jetta vehicles, not by repairing the mismatched body VIN markings. The replacement was free of charge under the recall. A Volkswagen service contact can confirm whether the replacement tied to recall 17V352 was completed for your VIN. Volkswagen also has a general reimbursement plan on file for owners who already paid related expenses before the recall notice. Keep any repair or replacement paperwork and ask Volkswagen customer service how to submit it under that plan.

ReimbursementReimbursement available

Timeline

May 31, 2017 NHTSA published the recall
June 2, 2017 Dealer notification began
June 2, 2017 Dealer notification ended
June 2, 2017 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
June 2, 2017 Interim owner notification (was planned for this date)
July 6, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V352?

Recall 17V352 covers 2 2017 Volkswagen Jetta vehicles with body VIN markings that do not match the VIN plate near the windshield. The mismatch makes the vehicle noncompliant with federal certification requirements. Volkswagen has replaced the affected vehicles free of charge.

What should I do if my 2017 Volkswagen Jetta is on this recall?

Check your VIN to confirm your specific Jetta is included in recall 17V352. If it is, contact a franchised Volkswagen dealer or Volkswagen customer service at 1-800-893-5298 and reference recall 06A8. Volkswagen has already notified owners, and the replacement remedy is free.

Does the recall repair cost anything?

No. Federal recall law requires manufacturers to correct recall defects and noncompliances at no cost, and Volkswagen's remedy for recall 17V352 was vehicle replacement free of charge. Use recall 06A8 when you speak with the dealer or Volkswagen customer service.

Is there a safety risk with recall 17V352?

The listed consequence is regulatory noncompliance, not a do-not-drive warning. The issue is that the VIN marking on the vehicle body does not match the VIN plate near the windshield. If your VIN is included, follow Volkswagen's free replacement remedy.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V352000
Volkswagen customer service1-800-893-5298
NHTSA recall #17V352
NHTSA recall # (full)17V352000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →