Recall 17V350 affects 88 2018 Jayco Travel Trailer Eagle trailers for an incorrect axle-weight label. Repair is free at any franchised Jayco Travel Trailer dealer.
Jayco Travel Trailer is recalling 88 2018 Eagle recreational trailers because the federal placard lists a 5,800-pound axle rating even though the axles are rated for 5,660 pounds. The wrong rating can lead to an overloaded trailer, loss of control, and higher crash risk; Jayco Travel Trailer dealers will correct the label free of charge.
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What's wrong?
The federal placard on a 2018 Jayco Travel Trailer Eagle is the label that tells an owner the approved tire and loading information for that trailer. One of its key figures is the gross axle weight rating, or GAWR, which is the maximum weight the axle is rated to carry. That number helps owners load the trailer within its real limits.
On affected Eagles, the placard lists the GAWR as 5,800 lbs, but the installed axles are rated for 5,660 lbs. Jayco traced the mismatch to a data entry error from the initial production run: the trailer was entered as if it had 16-inch tires, while the units were built with 15-inch tires. That made the label show the wrong axle capacity under Federal Motor Vehicle Safety Standard 110.
There is no warning sign before failure. The clue is the placard itself and the trailer's actual tire and axle setup, not a noise, light, or handling change.
Who's affected?
| 2018 Jayco Travel Trailer Eagle | vehicle label (placard or certification) |
|---|---|
| Units affected | 88 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An incorrect gross axle weight rating can lead an owner to load the trailer beyond its safe limit. An overloaded trailer can be harder to control and increases the risk of a crash. Check the label and avoid loading to the incorrect rating until the dealer installs the corrected Federal ID label. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2018 Jayco Travel Trailer Eagle is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free Federal ID label replacement that corrects the GAWR listed on the trailer.
- Bring the recall notice if Jayco Travel Trailer mailed one. If not, reference recall number 17V350 when you call.
- Use the corrected GAWR when loading the trailer, and avoid loading based on the incorrect Federal Placard until the new label is installed.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician provides and installs a new Federal ID label with the corrected gross axle weight rating. The original placard listed the GAWR as 5,800 lbs, while the axles are rated for 5,660 lbs. The corrected label brings the trailer information in line with the axle capacity. The replacement label and dealer work are free under recall 17V350.
Timeline
| May 30, 2017 | NHTSA published the recall |
|---|---|
| June 1, 2017 | Dealer notification began |
| June 1, 2017 | Dealer notification ended |
| June 1, 2017 | Owner notification mailed |
| June 1, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V350?
Recall 17V350 covers 88 2018 Jayco Travel Trailer Eagle recreational trailers with a Federal Placard that lists the GAWR as 5,800 lb instead of the correct 5,660 lb axle capacity. Jayco Travel Trailer dealers will provide new Federal ID labels for free.
What should I do if my 2018 Jayco Travel Trailer Eagle is on this recall?
Check your VIN to confirm your specific trailer is included in recall 17V350. If it is, contact a franchised Jayco Travel Trailer dealer and ask for the corrected Federal ID labels. Reference recall number 17V350 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires Jayco to correct the defect at no cost, and the remedy states that dealers will provide new Federal ID labels with the correct GAWR free of charge.
What is the safety risk?
The safety risk is trailer overloading from the incorrect GAWR label. If an owner loads the trailer using the 5,800 lb figure instead of the correct 5,660 lb axle capacity, the trailer can be overloaded, causing loss of control and increasing crash risk.
When did the recall repair begin?
The recall repair began on June 1, 2017. Since the remedy is available, owners of an included 2018 Jayco Travel Trailer Eagle can contact a franchised Jayco Travel Trailer dealer or Jayco customer service at 1-800-283-8267 for the corrected labels.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V350000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 17V350 |
| NHTSA recall # (full) | 17V350000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →