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Campaign 17V349 Posted May 31, 2017 29 units

2012-2017 Pierce Fire Truck Recall 17V349: Sway Bar

Recall 17V349 covers 29 2012-2017 Pierce fire trucks with T3 rear steer and rear sway bars that detach. Free repair at any franchised Pierce dealer.

Pierce is recalling 29 2012-2017 Arrow Xt, Dash, Enforcer, Quantum, and Velocity fire trucks with the T3 rear steer option because the rear sway bar can detach from the vehicle. A detached sway bar can let the truck sway more during steering maneuvers and raise crash risk; the Pierce dealer repair will be free once available.

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What's wrong?

The rear sway bar on 2012-2017 Pierce Arrow Xt, Dash, Velocity, Enforcer, and Quantum fire trucks is part of the suspension. It connects across the rear axle area and helps resist body roll, which helps the truck stay more settled when it turns or shifts weight.

On trucks equipped with the T3 rear steer option, the rear sway bar can detach from the vehicle. Once that happens, the rear suspension no longer has that bar doing its stabilizing job, and the detached part is no longer secured where it belongs.

There is no warning sign before failure. Owners and fleet operators should treat any unusual rear suspension noise, visible loose hardware, or handling change as a reason to stop and arrange inspection before the truck returns to service.

Who's affected?

Covers five Pierce fire-truck models across the 2012-2017 model years, all tied to the same suspension component.

2012 Pierce Arrow Xt suspension component
2017 Pierce Arrow Xt suspension component
2012 Pierce Dash suspension component
2016 Pierce Velocity suspension component
2014 Pierce Velocity suspension component
Units affected29

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

A detached sway bar lets the vehicle sway more during steering maneuvers and increases the risk of a crash. Drive cautiously, avoid sharp maneuvers, and schedule service soon if your VIN is included. Repair will be free at any franchised Pierce dealer once available.

What should I do?

  1. Check your VIN to confirm your 2012-2017 Pierce Arrow Xt, Dash, Velocity, Enforcer, or Quantum fire truck is included in this recall.
  2. Wait for Pierce's owner notice if you have not received one, then use your VIN result to confirm the next dealer step.
  3. Contact a franchised Pierce dealer and reference recall number 17V349 when asking about the free rear sway-bar fastener repair.
  4. Schedule the sway-bar fastener replacement and torque service that keeps the rear sway bar attached during steering maneuvers.
  5. Bring the recall notice if Pierce mailed one, or bring your VIN result and recall number 17V349.

What happens at the repair

At the dealer, a Pierce technician replaces the rear sway bar fasteners and torques them properly so the sway bar stays attached. The final dealer repair will be free once available, with parts and labor covered under the recall. Ask the Pierce service desk to confirm parts and scheduling for your VIN before moving the truck in for repair. The recall notice lists Pierce customer service at 1-888-974-3723 for owners who need help coordinating the repair path.

Timeline

May 31, 2017 NHTSA published the recall
July 11, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V349?

Recall 17V349 covers 29 2012-2017 Pierce Arrow Xt, Dash, Velocity, Enforcer, and Quantum fire trucks with the T3 rear steer option. The rear sway bar can detach, which can make the truck sway more during steering maneuvers and increase crash risk. Pierce dealers replace and properly torque the sway bar fasteners for free.

What should I do if my 2012-2017 Pierce Arrow Xt, Dash, Velocity, Enforcer, or Quantum is on this recall?

Check your VIN to confirm your specific fire truck is included in recall 17V349. If it is, contact a franchised Pierce dealer to schedule replacement and proper torque of the rear sway bar fasteners. Reference recall 17V349 when you call, or use Pierce customer service at 1-888-974-3723.

Does the recall repair cost anything?

No. Federal recall law requires the manufacturer to repair the defect at no cost, and Pierce dealers replace and properly torque the affected rear sway bar fasteners free of charge.

What is the safety risk?

The safety risk is extra vehicle sway during steering maneuvers if the rear sway bar detaches. On a fire truck, that loss of stability increases crash risk. Confirm the VIN, then arrange the free dealer repair before relying on the truck for service.

When did the recall repair begin?

The recall repair began on July 11, 2017. Pierce dealers replace and properly torque the rear sway bar fasteners free of charge, so an included truck has a repair path through a franchised Pierce dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V349000
Pierce customer service1-888-974-3723
NHTSA recall #17V349
NHTSA recall # (full)17V349000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →