1999-2013 Pierce Fire Trucks Recall 17V348: Axle Shaft

Recall 17V348 covers 225 1999-2013 Pierce Arrow Xt, Dash, Enforcer, Quantum and Velocity fire trucks for rear axle shafts. Free repair at a Pierce dealer.

What's wrong?

The rear steer axle shaft is part of the electric All-Steer rear steering system on 1999-2013 Pierce Quantum, Arrow Xt, Velocity, Enforcer, and Dash fire trucks. In normal operation, that shaft carries steering and axle loads while the rear wheels follow commands from the electric steering system. It has to stay strong and consistent under heavy vehicle weight and repeated steering movement.

On affected trucks, the rear steer axle shafts were not properly heat treated. Heat treatment is the metal-hardening step that gives an axle shaft its required strength. Pierce traced the defect to process methods that were not applied consistently, leaving some shafts without the intended material properties. The remedy uses new material and improved heat treatment methods.

There is no warning sign before failure. A truck crew should not count on a noise, warning light, or steering feel change to identify the problem before the shaft fails.

Who's affected?

Spans Quantum, Arrow Xt, Velocity, Enforcer, and Dash trucks across the 1999-2013 model years, all tied to the drive axle.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

An improperly heat treated rear steer axle shaft can break, disable the vehicle, and increase the risk of a crash. This is a service-critical defect, so confirm the VIN and follow Pierce dealer instructions before continued use if the vehicle has axle or drivability concerns. Repair will be free at any franchised Pierce dealer once available.

What should I do?

1. Check your VIN to confirm your 1999-2013 Pierce Quantum, Arrow Xt, Velocity, Enforcer, or Dash fire truck is included in this recall.
2. Contact Pierce customer service or a franchised Pierce dealer to confirm the current repair status before scheduling service.
3. Ask for the free rear steer axle shaft replacement that fixes the improperly heat-treated axle shafts that can break and disable the vehicle.
4. Reference recall number 17V348 when you call the dealer or Pierce customer service.
5. Avoid using the rear steer All-steer system for nonessential movement until Pierce confirms the repair path for your truck.

What happens at the repair

At the dealer, a Pierce technician replaces the rear steer axle shafts on fire trucks equipped with the electric All-steer rear steering option. Because this campaign is still listed as under development, confirm availability before arranging service. The dealer repair will be free once available, with parts and labor covered under the recall. Pierce has a general reimbursement plan on file for owners who already paid for the same axle shaft repair. Contact Pierce customer service or ask the service desk how to submit repair documents for review.

Timeline

Frequently asked questions

More information

Source documents

• Download Recall Document (PDF) (PDF) · RCLYLY
• Download Quarterly Report (PDF) · RCLQRT
• Download Recall Report (PDF) · RCLRPT
• Download Recall Acknowledgement (PDF) · RCAK

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →