Recall 17V340 affects 413 2017 Eldorado Amerivan 10 vehicles with trailing arm mounts that can break. Repair is free at any franchised Eldorado dealer.
Eldorado is recalling 413 2017 Amerivan 10 lowered-floor vehicles because the left and right trailing arm mounts can break. If those mounts fail, steering control can be lost and crash risk rises, so Eldorado dealers will complete the recall repair free of charge.
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What's wrong?
The trailing arm mounts on the 2017 Eldorado Amerivan 10 are the brackets that hold the rear suspension trailing arms to the vehicle structure. Those arms help locate the rear wheels as the suspension moves, so the mounts need to stay solid while the van is carrying load, turning, or rolling over uneven pavement.
In NHTSA campaign 17V340, Eldorado says the left and right trailing arm mounts on certain 10-inch lowered-floor vehicles can break because of a design error. A cracked or damaged mount lets the rear suspension move in a way it was not designed to move. Continued driving after damage is present can damage the chassis or other vehicles and can lead to partial or complete loss of steering control.
The warning sign is an abnormal noise from the rear suspension while driving. If an inspection finds any crack or damage at either trailing arm mount, do not drive the vehicle.
Who's affected?
This scope is centered on the Amerivan 10 suspension and steering systems, so the VIN decides whether a specific van is included.
| 2017 Eldorado Amerivan 10 | suspension component |
|---|---|
| 2017 Eldorado Amerivan 10 | steering system |
| Units affected | 413 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
Broken trailing arm mounts can cause loss of steering control and increase the risk of a crash. If you hear abnormal noise from the rear suspension while driving, slow down, stop in a safe place, and schedule service soon. Repair is free at any franchised Eldorado dealer.
What should I do?
- Check your VIN to confirm your 2017 Eldorado Amerivan 10 is included in this recall.
- Contact your nearest franchised Eldorado dealer to schedule the free reinforced trailing-arm-mount installation that keeps the mounts from breaking.
- Bring the recall notice if Eldorado mailed one. If not, reference recall number 17V340 when you call.
- Drive cautiously until the reinforced trailing arm mounts are installed.
- Call Eldorado customer service at 1-866-392-6300 with questions about the repair.
What happens at the repair
At the dealer, an Eldorado technician installs reinforced trailing arm mounts on the lowered-floor Amerivan 10. The work addresses the left and right trailing arm mounts identified in recall 17V340, which are the mounting points that need reinforcement. Parts and labor are covered under the recall, so the dealer repair is free now that the remedy is available. No repair time is listed, so ask the service desk how long the vehicle will be needed.
Timeline
| May 25, 2017 | NHTSA published the recall |
|---|---|
| May 26, 2017 | Dealer notification began |
| June 30, 2017 | Dealer notification ended |
| July 5, 2017 | Interim owner notification (was planned for this date) |
| August 10, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V340?
Recall 17V340 covers 413 2017 Eldorado Amerivan 10 lowered-floor vehicles with left and right trailing arm mounts that can break. If those mounts fail, steering control can be lost and crash risk increases. Eldorado dealers install reinforced trailing arm mounts for free.
What should I do if my 2017 Eldorado Amerivan 10 is on this recall?
Check your VIN to confirm your specific van is included in recall 17V340. If it is, contact a franchised Eldorado dealer or Eldorado customer service at 1-866-392-6300 to schedule reinforced trailing arm mount installation. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado's remedy says dealers will install reinforced trailing arm mounts free of charge. Parts and labor are covered at a franchised Eldorado dealer.
What is the safety risk in recall 17V340?
The risk is loss of steering control. The recall covers trailing arm mounts that can break on affected 2017 Eldorado Amerivan 10 vehicles. If the mounts break while driving, steering control can be lost and crash risk increases.
What if I bought my Eldorado Amerivan 10 used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your specific 2017 Eldorado Amerivan 10 is included, then reference recall 17V340 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V340000 |
|---|---|
| Eldorado customer service | 1-866-392-6300 |
| NHTSA recall # | 17V340 |
| NHTSA recall # (full) | 17V340000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →