Recall 17V339 covers 464 2012-2018 Keystone Springdale recreational vehicles with incorrect GAWR and CCC labels. Repair is free at any franchised Keystone dealer.
Keystone is recalling 464 2012-2018 Springdale model 303BH recreational vehicles because the federal identification tag overstates each axle's gross axle weight rating by 800 lbs. The incorrect rating makes the cargo carrying capacity label wrong, which can lead to overloading, reduced vehicle control, and a higher crash risk; Keystone dealers will complete the recall repair free of charge.
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What's wrong?
The Federal Identification Tag on a 2012-2018 Keystone Springdale 303BH is the certification label that lists the trailer's approved weight ratings. One of those ratings is the Gross Axle Weight Rating, or GAWR, which tells an owner how much weight each axle is certified to carry. That label is supposed to match the rating shown on the axle tag.
On affected Springdale trailers, the Federal Identification Tag was printed with the wrong GAWR. The tag overstates the axle capacity by 800lbs for each axle. That gives an owner the wrong loading limit for the trailer axles, even though the axles themselves have a lower rating shown on their own tags.
The warning sign is a label mismatch. If the GAWR printed on the Federal Identification Tag does not match the GAWR printed on the axle tag, the certification label is wrong and needs to be replaced.
Who's affected?
Spans seven Springdale model years, all tied to the vehicle label (placard or certification).
| 2014 Keystone Springdale | vehicle label (placard or certification) |
|---|---|
| 2018 Keystone Springdale | vehicle label (placard or certification) |
| 2015 Keystone Springdale | vehicle label (placard or certification) |
| 2017 Keystone Springdale | vehicle label (placard or certification) |
| 2013 Keystone Springdale | vehicle label (placard or certification) |
| 2012 Keystone Springdale | vehicle label (placard or certification) |
| 2016 Keystone Springdale | vehicle label (placard or certification) |
| Units affected | 464 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An incorrect GAWR makes the cargo carrying capacity label wrong. If the trailer is loaded using that wrong label, it can be overloaded, which affects vehicle control and increases the risk of a crash. Check the Federal Identification Tag against the axle tag and schedule the label repair. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2012-2018 Keystone Springdale is included in this recall.
- Contact a franchised Keystone dealer to schedule the free Federal Placard and CCC label replacement that corrects the overstated GAWR and cargo capacity information.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 17V339 when you call.
- Avoid towing the trailer at weights based on the old labels until the corrected Federal Placard and CCC label are installed.
What happens at the repair
At the dealer, a Keystone technician provides a corrected Federal Placard and a corrected CCC label for the affected Springdale trailer. The new labels correct the axle rating and cargo carrying capacity information, and parts and labor are free under the recall. Keystone has a general reimbursement plan on file. If you already paid for the same placard or CCC label correction, ask Keystone customer service at 1-866-425-4369 how to submit receipts under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 24, 2017 | NHTSA published the recall |
|---|---|
| May 30, 2017 | Dealer notification began |
| May 30, 2017 | Dealer notification ended |
| May 30, 2017 | Interim owner notification (was planned for this date) |
| June 20, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V339?
Recall 17V339 covers 464 2012-2018 Keystone Springdale 303BH recreational vehicles with federal tags that overstate each axle's GAWR by 800 lbs. That makes the cargo-carrying label wrong and can lead to overloading, reduced vehicle control, and higher crash risk.
What should I do if my 2012-2018 Keystone Springdale is on this recall?
Check your VIN to confirm your specific Springdale is included in recall 17V339. If it is, contact a Keystone dealer and ask for the corrected Federal Placard and CCC label. Reference Keystone recall number 17-289 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone dealers will provide a corrected Federal Placard and CCC label free of charge. You can also contact Keystone customer service at 1-866-425-4369 for recall 17-289.
What is the safety risk?
The risk is overloading the RV because the axle rating and cargo-carrying labels are wrong. An overloaded trailer can affect vehicle control and increase crash risk. Until the corrected labels are installed, do not rely on the old GAWR or CCC label for loading decisions.
What if I bought my Keystone Springdale used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received a notice, check your VIN to confirm whether your 2012-2018 Springdale 303BH is included, then call a Keystone dealer with recall number 17-289.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V339000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 17V339 |
| NHTSA recall # (full) | 17V339000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →