Recall 17V334 affects 24 2012-2017 Road Rescue Type I, Type Iii, and Type Ix emergency vehicles for short cot-securing bolts. Free repair at Road Rescue dealers.
Road Rescue is recalling 24 2012-2017 Type I, Type Iii, and Type Ix emergency vehicles with a 2-inch subfloor because the bolts holding the cot securing system to the floor are too short. In a crash, the cot can come loose and injure occupants, and Road Rescue dealers will correct the hardware free of charge.
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What's wrong?
The cot securing system in these 2012-2017 Road Rescue Type I, Type Iii, and Type Ix emergency vehicles is the floor-mounted hardware that holds the ambulance cot in place. On vehicles built with a 2-inch subfloor, that system has to be fastened through the added floor thickness so the cot stays secured during normal ambulance use.
On the recalled vehicles, the bolts used during installation were too short for that subfloor setup. Because the bolts do not have enough length, the cot mounting hardware is not fastened to the floor the way the design requires. The issue came from installers using shorter bolts during the build process.
There is little to no warning sign before failure. The cot mount can look normal until the hardware is inspected, so an owner or fleet manager should not rely on noise, movement, or a visible change as the first sign of the problem.
Who's affected?
Spans Type I, Type Iii, and Type Ix vehicles across the 2012-2017 model years, with both equipment and structural component listings.
| 2012 Road Rescue Type I | body or structural component |
|---|---|
| 2016 Road Rescue Type Iii | Equipment |
| 2014 Road Rescue Type Ix | Equipment |
| 2014 Road Rescue Type Ix | body or structural component |
| 2012 Road Rescue Type I | Equipment |
| 2016 Road Rescue Type Iii | body or structural component |
| 2013 Road Rescue Type I | Equipment |
| 2013 Road Rescue Type I | body or structural component |
| 2017 Road Rescue Type Ix | Equipment |
| 2017 Road Rescue Type Ix | body or structural component |
| 2014 Road Rescue Type Iii | Equipment |
| 2014 Road Rescue Type Iii | body or structural component |
| 2013 Road Rescue Type Iii | Equipment |
| 2013 Road Rescue Type Iii | body or structural component |
| 2016 Road Rescue Type Ix | Equipment |
| 2016 Road Rescue Type Ix | body or structural component |
| 2015 Road Rescue Type Iii | Equipment |
| 2015 Road Rescue Type Iii | body or structural component |
| 2015 Road Rescue Type Ix | Equipment |
| 2015 Road Rescue Type Ix | body or structural component |
| Units affected | 24 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
In a crash, the cot is at risk of not staying secured, increasing injury risk for people inside the ambulance. There is little to no warning before the securing hardware is needed, so confirm the VIN and schedule the repair soon if included. Repair is free at any franchised Road Rescue dealer.
What should I do?
- Check your VIN to confirm your 2012-2017 Road Rescue Type I, Type Iii, or Type Ix emergency vehicle is included in this recall.
- Contact a franchised Road Rescue dealer to schedule the free replacement hardware for the cot securing system.
- Reference recall number 17V334 when you call, and bring the recall notice if Road Rescue sent one.
- Inspect the cot securing system before each use until the repair is complete, and avoid using any cot position that does not lock firmly to the floor.
What happens at the repair
At the dealer, a Road Rescue technician handles the cot securing system hardware covered by recall 17V334. The short floor bolts are replaced with the correct hardware for the included ambulance. The recall repair is free at the dealer now, and the correct replacement hardware is provided at no charge. Ask the service desk to confirm which cot positions are included before the vehicle goes back into service.
Timeline
| May 23, 2017 | NHTSA published the recall |
|---|---|
| June 16, 2017 | Dealer notification began |
| June 30, 2017 | Interim owner notification (was planned for this date) |
| July 20, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V334?
Recall 17V334 covers 24 2012-2017 Road Rescue Type I, Type Iii, and Type Ix emergency vehicles with a 2-inch subfloor. The cot-securing-system bolts are too short, so Road Rescue dealers will provide the correct replacement hardware for free.
What should I do if my 2012-2017 Road Rescue Type I, Type Iii, or Type Ix is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 17V334. If it is, contact a franchised Road Rescue dealer or REV customer service at 1-800-628-8178 to arrange the free replacement hardware.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says dealers will provide the correct replacement hardware for affected Road Rescue vehicles free of charge.
What is the safety risk?
The safety risk is occupant injury in a crash. If the cot-securing-system bolts are too short, the cot can fail to stay secured during a crash. The fix is the correct replacement hardware from a Road Rescue dealer.
When did the Road Rescue recall repair start?
The recall repair began on July 20, 2017. Because that date has passed, owners of included Road Rescue emergency vehicles can contact a Road Rescue dealer or REV customer service with recall number 17V334 to arrange the free hardware remedy.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V334000 |
|---|---|
| Road Rescue customer service | 1-800-628-8178 |
| NHTSA recall # | 17V334 |
| NHTSA recall # (full) | 17V334000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →