Recall 17V328 covers 45,484 2005-2008 BMW 745I, 745LI, 750I, 750LI, 760I, 760LI, and B7 Alpina vehicles for door latches that open unexpectedly. Repair is free at any franchised BMW dealer.
BMW is recalling 45,484 2005-2008 745I, 745LI, 750I, 750LI, 760I, 760LI, and B7 Alpina vehicles equipped with Comfort Access and Soft Close Automatic because the doors can look latched while still opening. An unexpected door opening can lead to occupant ejection or injury in a crash; the BMW dealer repair will be free once BMW opens it.
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What's wrong?
On affected 2005-2008 BMW 745I, 745LI, 750I, 750LI, 760I, 760LI, and B7 Alpina vehicles, the door latch is the part that holds each door closed after it is shut. These vehicles were equipped with Comfort Access and Soft Close Automatic, so the latch and handle hardware also work with sensors and powered closing features that help the door finish latching.
The problem is that the latch system can malfunction over time. A failed hardware component, such as a sensor in the latch or door handle, can make a door look closed and latched when it is not fully secured. Once the vehicle is moving, that door can open unexpectedly.
There is no warning sign before failure. Do not rely on the door appearing flush with the body or on the soft-close action alone as proof that the latch is secure. If a door does not fully latch before driving, treat that as a repair issue and contact a BMW dealer.
Who's affected?
Spans seven BMW 7 Series and B7 Alpina variants across the 2005-2008 model years, all tied to the door latch.
| 2008 BMW 760LI | Latch |
|---|---|
| 2006 BMW 750LI | Latch |
| 2008 BMW 750LI | Latch |
| 2008 BMW 745I | Latch |
| 2006 BMW 760I | Latch |
| 2005 BMW 745I | Latch |
| 2008 BMW B7 Alpina | Latch |
| 2007 BMW B7 Alpina | Latch |
| 2006 BMW B7 Alpina | Latch |
| 2007 BMW 750I | Latch |
| 2008 BMW 750I | Latch |
| 2007 BMW 745LI | Latch |
| 2006 BMW 745I | Latch |
| 2006 BMW 745LI | Latch |
| 2006 BMW 760LI | Latch |
| 2005 BMW 760LI | Latch |
| 2005 BMW B7 Alpina | Latch |
| 2007 BMW 745I | Latch |
| 2008 BMW 745LI | Latch |
| 2005 BMW 745LI | Latch |
| 2005 BMW 750I | Latch |
| 2007 BMW 750LI | Latch |
| 2005 BMW 750LI | Latch |
| 2005 BMW 760I | Latch |
| 2007 BMW 760LI | Latch |
| 2006 BMW 750I | Latch |
| Units affected | 45,484 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A door that opens unexpectedly creates a serious ejection risk and raises the risk of injury in a crash. Until the latch update is completed, make sure every door is fully closed before each trip and schedule the recall repair. Repair will be free at any franchised BMW dealer once available.
What should I do?
- Check your VIN to confirm your 2005-2008 BMW 745I, 745LI, 750I, 750LI, 760I, 760LI, or B7 Alpina is included in this recall.
- Wait for BMW's owner notice before scheduling the dealer repair, or call BMW customer service at 1-800-525-7417 if you never received the notice.
- Contact a franchised BMW dealer and ask whether the free door-latch system update is ready for your VIN.
- Reference recall number 17V328 when you call the dealer.
- Keep doors fully closed and latched before each trip, and avoid leaning against the door while the vehicle is moving.
What happens at the repair
BMW's filed remedy says the dealer will update the door latch system at no charge. Because the remedy status is not listed as available here, confirm scheduling with a BMW dealer before planning service. Once the repair opens, a BMW technician updates the latch system so doors that appear closed and latched are addressed under the recall. Parts and labor are covered. BMW has a general reimbursement plan on file for documented, related repairs paid before the recall notice. Bring prior repair paperwork to the service desk and ask how BMW handles reimbursement for this campaign.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 18, 2017 | NHTSA published the recall |
|---|---|
| May 18, 2017 | Dealer notification began |
| July 10, 2017 | Interim owner notification (was planned for this date) |
| February 8, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 17V328?
Recall 17V328 covers 45,484 2005-2008 BMW 745I, 745LI, 750I, 750LI, 760I, 760LI, and B7 Alpina vehicles with Comfort Access and Soft Close Automatic doors. The doors can appear closed and latched, then open unexpectedly. BMW dealers update the door latch system for free.
What should I do if my 2005-2008 BMW 760LI, 750LI, 745I, 760I, B7 Alpina, 750I, or 745LI is on this recall?
Check your VIN to confirm your specific BMW is included in recall 17V328. If it is, call a franchised BMW dealer and reference recall 17V328. Ask whether the door latch system update is ready for your vehicle and whether any driving precautions apply before the repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. BMW's remedy for recall 17V328 says dealers will update the door latch system free of charge at a franchised BMW dealer.
What is the safety risk?
The safety risk is an unexpected door opening while the vehicle is moving. NHTSA campaign 17V328 says road conditions, driving conditions, or occupant contact with the door can trigger the opening, increasing the risk of occupant ejection or injury in a crash.
What if I bought this BMW used?
The recall still follows the VIN, not the first owner. Check your VIN to confirm whether your used BMW is included in recall 17V328. If it is, a franchised BMW dealer must perform the recall repair for free regardless of where you bought the vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V328000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 17V328 |
| NHTSA recall # (full) | 17V328000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →