Recall 17V326 covers 61 2000-2016 Ferrara Apparatus 100' Platform emergency vehicles with weak ladder guardrails. Repair is free at Ferrara service centers.
Ferrara is recalling 61 2000-2016 Apparatus 100' Platform emergency vehicles because the movable ladder access guardrail can bend or break under heavy loads. A guardrail failure can increase the risk of injury, and the Ferrara dealer repair is free.
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What's wrong?
The movable ladder access guardrail on the 2000-2016 Ferrara Apparatus 100' Platform is the handhold at the platform entry. It helps a firefighter steady their body while climbing from the ladder into the platform, especially when the aerial is raised at a steep angle. On this apparatus, the guardrail and its mounting need to carry body weight without bending.
On affected apparatus, that guardrail mounting does not meet Ferrara's integrity standard for rear-mount platform products. When a firefighter hangs full body weight on the end of the guardrail, the mounting can bend or break. NHTSA campaign 17V326 ties that failure to an increased risk of injury.
The warning sign is the use condition itself: a firefighter climbing into the platform at a high elevation angle and loading the end of the guardrail with full body weight. Treat bending, looseness, or movement at the guardrail mounting as a defect that needs dealer attention.
Who's affected?
Every listed model year points to the same equipment component, so the VIN is the deciding detail for an individual truck.
| 2012 Ferrara Apparatus 100' Platform | Equipment |
|---|---|
| 2016 Ferrara Apparatus 100' Platform | Equipment |
| 2010 Ferrara Apparatus 100' Platform | Equipment |
| 2015 Ferrara Apparatus 100' Platform | Equipment |
| 2014 Ferrara Apparatus 100' Platform | Equipment |
| 2011 Ferrara Apparatus 100' Platform | Equipment |
| 2009 Ferrara Apparatus 100' Platform | Equipment |
| 2013 Ferrara Apparatus 100' Platform | Equipment |
| 2003 Ferrara Apparatus 100' Platform | Equipment |
| 2004 Ferrara Apparatus 100' Platform | Equipment |
| 2006 Ferrara Apparatus 100' Platform | Equipment |
| 2008 Ferrara Apparatus 100' Platform | Equipment |
| 2007 Ferrara Apparatus 100' Platform | Equipment |
| 2005 Ferrara Apparatus 100' Platform | Equipment |
| 2002 Ferrara Apparatus 100' Platform | Equipment |
| 2001 Ferrara Apparatus 100' Platform | Equipment |
| 2000 Ferrara Apparatus 100' Platform | Equipment |
| Units affected | 61 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
The platform guardrail can bend or break when a firefighter puts full body weight on the end of the rail while climbing into the platform at a high angle. That failure increases the risk of injury. Use caution around the guardrail and schedule the brace installation. Repair is free at any franchised Ferrara dealer.
What should I do?
- Check your VIN to confirm your 2000-2016 Ferrara Apparatus 100' Platform is included in this recall.
- Contact a Ferrara service center to schedule the free guardrail-brace installation that supports the movable ladder access guardrail under load.
- Bring the recall notice if Ferrara sent one. If you do not have it, reference recall number 17V326 when you call.
- Keep heavy loads off the movable ladder access guardrail until the brace is installed.
- Call Ferrara customer service at 1-800-443-9006 with questions about the repair.
What happens at the repair
At a Ferrara service center, Ferrara service personnel install a brace for the mansaver guardrail bar on the movable ladder access guardrail. The brace supports the required loads so the guardrail is less likely to bend or break under load. The recall repair is free, including parts and labor. Ask the service center to confirm that the brace installation is completed before the apparatus returns to service.
Timeline
| May 16, 2017 | Dealer notification began |
|---|---|
| May 16, 2017 | Interim owner notification (was planned for this date) |
| May 18, 2017 | NHTSA published the recall |
| July 31, 2017 | Dealer notification ended |
| December 6, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V326?
Recall 17V326 covers 61 2000-2016 Ferrara Apparatus 100' Platform emergency vehicles with a movable ladder access guardrail that can bend or break under heavy loads. Ferrara service personnel or service centers install a brace for the mansaver guardrail bar for free.
What should I do if my 2000-2016 Ferrara Apparatus 100' Platform is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 17V326. If it is, contact Ferrara customer service at 1-800-443-9006 or a Ferrara service center to arrange the mansaver guardrail brace installation. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ferrara provides the mansaver guardrail brace installation free of charge through service personnel or service centers.
What is the safety risk in recall 17V326?
The safety risk is injury from a guardrail that bends or breaks under load. NHTSA campaign 17V326 identifies the movable ladder access guardrail as the affected equipment, so the repair adds a brace to help the mansaver guardrail bar support the required loads.
What if I bought this Ferrara emergency vehicle used?
The free recall repair still applies. Recall eligibility follows the VIN, not the current owner or the original purchaser. Check your VIN, then reference recall 17V326 when you call Ferrara customer service or a Ferrara service center.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V326000 |
|---|---|
| Ferrara customer service | 1-800-443-9006 |
| NHTSA recall # | 17V326 |
| NHTSA recall # (full) | 17V326000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →