Recall 17V323 affects 24 2016 Nova Bus Lfs Artic transit buses for unintended full-throttle application. Repair is free at any franchised Nova Bus dealer.
Nova Bus is recalling 24 2016 Lfs Artic transit buses because a multiplex network communication loss can make the computer command full throttle without driver input. That unintentional full-throttle command increases the risk of a crash, and Nova Bus dealers will complete the recall repair free of charge.
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What's wrong?
The 2016 Nova Bus Lfs Artic uses a multiplex network, which is the bus communication system that lets electronic modules share commands. The accelerator pedal and engine controls depend on that network to turn the driver's pedal input into the correct throttle response.
On affected buses, a programming design error changes what happens when communication is lost inside that network. Instead of holding throttle control to the driver's input, the computer sends a full-throttle command without the driver pressing for it. The fix is updated programming that corrects how the system responds to that communication loss.
There is no warning sign before failure. The driver does not get a warning light, message, or other advance notice before the bus applies full throttle on its own.
Who's affected?
Both listed components apply to the same 2016 Lfs Artic bus model: the accelerator pedal and electrical system.
| 2016 Nova Bus Lfs Artic | Accelerator pedal |
|---|---|
| 2016 Nova Bus Lfs Artic | electrical system |
| Units affected | 24 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Unintentional full throttle application can increase the risk of a crash, especially in traffic or while stopping. There is no warning sign before the throttle applies unexpectedly. Until the recall repair is confirmed complete, drivers should leave extra space and schedule service soon. Repair is free at any franchised Nova Bus dealer.
What should I do?
- Check your VIN to confirm your 2016 Nova Bus Lfs Artic is included in this recall.
- Contact a franchised Nova Bus dealer to schedule the free multiplex-network reprogramming that fixes the full-throttle command issue.
- Bring the recall notice if Nova Bus mailed one. If not, reference recall number 17V323 and Nova Bus recall CR4041 when you call.
- Keep the bus out of passenger service until the reprogramming is complete if the throttle applies without driver input.
What happens at the repair
At the dealer, a Nova Bus technician reprograms the bus so the multiplex network and computer controls use the corrected software logic. The recall repair is free, with the service work covered. Nova Bus has a general reimbursement plan on file for owners who already paid out of pocket for this same reprogramming before the recall work was completed. Ask Nova Bus customer service how to submit documentation for that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 16, 2017 | NHTSA published the recall |
|---|---|
| June 12, 2017 | Interim owner notification (was planned for this date) |
| June 21, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V323?
Recall 17V323 covers 24 2016 Nova Bus Lfs Artic transit buses. A loss of communication in the bus multiplex network can cause the computer to command full throttle without driver input. Nova Bus dealers reprogrammed the affected buses for free.
What should I do if my 2016 Nova Bus Lfs Artic is on this recall?
Check your VIN to confirm the specific bus is included in recall 17V323. If it is, contact a franchised Nova Bus dealer to confirm the reprogramming has been completed. Reference recall 17V323 or Nova Bus recall number CR4041 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Nova Bus says dealers reprogrammed affected buses free of charge. Nova Bus customer service is available at 1-450-472-6410 for recall CR4041.
What is the safety risk?
The safety risk is unintended full throttle without driver input. NHTSA campaign 17V323 lists crash risk from unintentional full throttle application. If your VIN is included, confirm the dealer reprogramming is complete before placing the bus back into regular service.
When did Nova Bus begin this recall repair?
Nova Bus began the recall repair on April 28, 2017. The remedy was dealer reprogramming of the affected buses, free of charge. If fleet records are incomplete, use the VIN to confirm whether the bus is included and whether the repair was closed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V323000 |
|---|---|
| Nova Bus customer service | 1-450-472-6410 |
| NHTSA recall # | 17V323 |
| NHTSA recall # (full) | 17V323000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →