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Campaign 17V302 Posted May 9, 2017 1,021,279 units

2013-2016 Ram 1500-3500 Recall 17V302: Air Bag Fault

Recall 17V302 affects 1,021,279 2013-2016 Ram 1500, 2500, and 3500 trucks for disabled rollover airbags. Repair is free at any franchised Ram dealer.

Ram is recalling 1,021,279 2013-2016 1500, 2500, and 3500 trucks because off-road driving or debris strikes can trigger an Occupant Restraint Controller fault. When that happens, rollover side curtain air bags and seat belt pretensioners are disabled, occupants face increased injury risk in a crash that needs those systems, and Ram dealers will complete the free repair.

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What's wrong?

The roll rate sensor on 2013-2016 Ram 1500, 2500, and 3500 trucks helps the restraint system recognize a rollover. It measures how fast the truck body is rotating, then sends that signal to the Occupant Restraint Controller, the airbag computer that decides when to fire the rollover side curtain airbags and seat belt pretensioners.

The problem is in how quickly the controller treats a roll rate sensor signal as a fault. These trucks use a fault timing setting of 30 msec, while similar trucks use 1 second or greater. Off-road driving or debris striking the truck can trip that fault inside the controller. Once the fault sets, the rollover side curtain airbags and seat belt pretensioners are disabled for rollover deployment during that ignition cycle.

The warning sign is an illuminated airbag warning lamp. When that lamp is on for this fault, the rollover protection tied to the side curtain airbags and seat belt pretensioners is not available until the ignition cycle ends.

Who's affected?

The scope is split across the Ram 1500, 2500, and 3500 pickup lines by model year and air bag component. The same model year appears more than once when both the side curtain air bag and broader air bag system are listed.

2013 Ram 1500 side curtain air bag
2014 Ram 3500 side curtain air bag
2014 Ram 3500 air bag system
2015 Ram 2500 side curtain air bag
2015 Ram 2500 air bag system
Units affected1,021,279

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific pickup truck is included.

What's the safety risk?

When the rollover side curtain air bags and seat belt pretensioners are disabled, occupants face a higher injury risk in a crash that needs those systems. The airbag warning lamp lights during the ignition cycle when rollover-based deployment is disabled. Schedule the software update soon. Repair is free at any franchised Ram dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2016 Ram 1500, 3500, or 2500 is included in this recall.
  2. Contact a franchised Ram dealer to schedule the free ORC software update that keeps the rollover side curtain air bags and seat belt pretensioners enabled.
  3. Bring the recall notice if Ram mailed one. If not, reference recall number 17V302 when you call.
  4. Drive cautiously until the repair is complete. Avoid off-road driving and routes with loose road debris.
  5. Call Ram customer service at 1-800-853-1403 with questions about the software update or dealer scheduling.

What happens at the repair

At the dealer, a Ram technician updates the Occupant Restraint Controller software that controls the rollover side curtain air bags and seat belt pretensioners. The software update and labor are free under the recall. If you've already paid out of pocket for a repair tied to this problem, Ram's reimbursement process covers documented expenses. Send the original receipt or other adequate proof of payment as directed in the owner letter.

ReimbursementReimbursement available

Timeline

May 9, 2017 NHTSA published the recall
May 9, 2017 Dealer notification began
May 9, 2017 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
June 23, 2017 Interim owner notification (was planned for this date)
June 26, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V302?

Recall 17V302 covers 1,021,279 2013-2016 Ram 1500, 2500, and 3500 trucks with an Occupant Restraint Controller software issue. Under certain driving conditions, a roll rate sensor fault can disable the rollover side curtain air bags and seat belt pretensioners. Ram dealers update the software for free.

What should I do if my 2013-2016 Ram 1500, 2500, or 3500 is on this recall?

Check your VIN to confirm your specific truck is included in recall 17V302. If it is, contact a franchised Ram dealer to schedule the Occupant Restraint Controller software update. Reference recall number 17V302 or Ram recall T25 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and the remedy for recall 17V302 is a free Occupant Restraint Controller software update at a franchised Ram dealer.

What is the safety risk in recall 17V302?

The risk is reduced occupant protection in a crash that needs these restraint systems. If the fault disables the rollover side curtain air bags and seat belt pretensioners, they will not deploy as designed, increasing injury risk for people in the truck.

What if I bought my Ram truck used?

The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Ram truck is included, then call a franchised Ram dealer with recall number 17V302 or Ram recall T25.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V302000
Ram customer service1-800-853-1403
NHTSA recall #17V302
NHTSA recall # (full)17V302000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →