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Campaign 17V298 Posted May 3, 2017 240,487 units

2013-2017 Audi Q5/Q7 Recall 17V298: Fuel Pump Leak

Recall 17V298 affects 240,487 2013-2017 Audi Q5 and Q7 SUVs for cracked fuel pump flanges. Repair is free at any franchised Audi dealer.

Audi is recalling 240,487 2013-2017 Q5 and Q7 gasoline vehicles because the fuel pump flange can crack and let fuel leak. A fuel leak near an ignition source increases the risk of a fire, and Audi dealers will replace the affected flange parts free of charge.

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What's wrong?

The fuel pump flange on 2013-2017 Audi Q5 and Q7 gasoline vehicles is the fitting at the fuel pump where fuel lines and related connections pass through the fuel tank area. Its job is to keep gasoline contained while the pump sends fuel from the tank toward the engine. That seal matters because the pump area sits close to fuel vapors and moving fuel.

On these Audi vehicles, the flange develops cracks. Audi said its investigation did not identify one distinct cause, but found signs that outside liquid contamination corroded the flange structure. Once the plastic or molded structure weakens, fuel escapes around the pump flange instead of staying inside the fuel system.

Owners can notice a fuel smell inside the vehicle or see fuel leaking from the vehicle. Those are warning signs that the flange has cracked and the fuel system is no longer sealed.

Who's affected?

Spans Q5 and Q7 SUVs across the 2013-2017 model years, all tied to the same fuel pump system.

2017 Audi Q5 fuel system
2014 Audi Q7 fuel system
2015 Audi Q7 fuel system
2013 Audi Q7 fuel system
2015 Audi Q5 fuel system
Units affected240,487

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A fuel leak near an ignition source increases the risk of a fire. If you smell fuel inside the vehicle or see fuel leaking, park safely, shut the vehicle off, and call the dealer before driving again. Repair is free at any franchised Audi dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2017 Audi Q5 or Q7 is included in this recall.
  2. Contact a franchised Audi dealer to schedule the free fuel-pump-flange inspection and repair that addresses cracks and fuel leaks.
  3. Bring the recall notice if you have it, and reference recall number 17V298 when you call.
  4. Keep the vehicle away from open flames or ignition sources until the repair is complete.
  5. Call Audi customer service at 1-800-253-2834 if the dealer cannot confirm parts or scheduling.

What happens at the repair

At the dealer, an Audi technician inspects the fuel pump flange for cracks. If cracks are present, the technician replaces the flange. If the flange is not cracked, the technician applies a protective film. The recall repair is free, including parts and labor. Audi has a general reimbursement plan on file for this campaign, so owners who already paid for this fuel pump flange repair should bring documentation to the service desk.

ReimbursementReimbursement available

Timeline

May 3, 2017 NHTSA published the recall
July 2, 2017 Dealer notification began
July 2, 2017 Dealer notification ended
July 2, 2017 Interim owner notification (was planned for this date)
July 3, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V298?

Recall 17V298 covers 240,487 2013-2017 Audi Q5 and Q7 gasoline vehicles with a fuel pump flange that can crack and leak fuel. A fuel leak near an ignition source increases fire risk. Audi dealers will replace cracked flanges or apply protective film for free.

What should I do if my 2013-2017 Audi Q5 or Q7 is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 17V298. If it is, contact a franchised Audi dealer and ask for recall 20Z8 service. The dealer will inspect the fuel pump flange, then replace it or apply protective film. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Audi states that this repair is free. A franchised Audi dealer will replace the fuel pump flange if cracks are present, or apply protective film if the flange is not cracked.

What is the safety risk?

The safety risk is fire. The fuel pump flange can crack and allow fuel to leak. If leaking fuel reaches an ignition source, the risk of a fire increases. The fix is an Audi dealer inspection, followed by flange replacement or protective film at no cost.

What if I bought my Audi Q5 or Q7 used?

The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Audi is included, then call a franchised Audi dealer and reference recall 17V298 or Audi recall number 20Z8.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V298000
Audi customer service1-800-253-2834
NHTSA recall #17V298
NHTSA recall # (full)17V298000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →