Recall 17V296 affects 123 2016-2017 Prevost H3-45 motor coaches for cracking wiper-arm mounts. Repair is free at any franchised Prevost dealer.
Prevost is recalling 123 2016-2017 H3-45 motor coaches because the wiper arms can crack at the wiper motor mount, then bend or detach. Loss of wiper function can reduce the driver's visibility and increase crash risk, and Prevost dealers will complete the repair free of charge.
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What's wrong?
The windshield wiper arms on the 2016-2017 Prevost H3-45 are the metal arms that hold the wiper blades against the windshield. They attach to the wiper motor through a mount casting, a shaped metal piece that transfers the motor's motion into the back-and-forth sweep that clears rain, spray, and road grime from the driver's view.
On affected H3-45 motor coaches, the wiper mount casting has too little material thickness in certain areas. That weak spot can crack where the wiper arm mounts to the motor. Once the casting cracks, the arm can bend out of position or detach from the vehicle, so the blade no longer stays where it needs to be on the windshield.
There is no warning sign before failure. The driver is not expected to get a warning light, noise, or other advance notice before the wiper arm cracks, bends, or separates.
Who's affected?
Both model years point to the same wiper system component.
| 2016 Prevost H3-45 | wiper system |
|---|---|
| 2017 Prevost H3-45 | wiper system |
| Units affected | 123 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A loss of wiper function reduces the driver's visibility and increases the risk of a crash. There is no warning sign before the wipers fail. If the wipers stop working, pull over safely and contact a Prevost dealer before continuing in rain, snow, or spray. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Prevost H3-45 is included in this recall.
- Contact a franchised Prevost dealer to schedule the free wiper-mount inspection and replacement that fixes cracking mounts before the wiper arms bend or detach.
- Bring the recall notice if Prevost mailed one. If not, reference recall number 17V296 and Prevost recall SR17-09 when you call.
- Avoid rain or low-visibility trips until the repair is complete.
What happens at the repair
At the dealer, a Prevost technician inspects the windshield wiper mounts and replaces them if the inspection shows they are cracked or unable to hold the wiper arms correctly. The recall repair is available now, and parts and labor are covered under the recall. If you've already paid out of pocket for a related wiper mount repair before the recall notice, Prevost's reimbursement plan addresses documented repairs case by case. Bring your repair paperwork to the service desk or contact Prevost customer service to ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 2, 2017 | NHTSA published the recall |
|---|---|
| May 22, 2017 | Owner notification mailed |
| July 1, 2017 | Dealer notification ended |
| July 1, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V296?
Recall 17V296 covers 123 2016-2017 Prevost H3-45 motor coaches with windshield wiper arms that can crack at the wiper motor mount. The arms can bend or detach, reducing driver visibility and increasing crash risk. Prevost dealers inspect the coach and replace the windshield wiper mounts for free.
What should I do if my 2016-2017 Prevost H3-45 is on this recall?
Check your VIN to confirm your specific coach is included in recall 17V296. If it is, contact a franchised Prevost dealer to schedule the windshield wiper mount inspection and replacement. Reference recall number 17V296 or Prevost recall SR17-09 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Prevost dealers inspect the affected windshield wiper mounts and replace them, as needed, free of charge.
Is it safe to drive with this wiper recall?
The recall does not tell owners to stop driving, but a loss of wiper function can reduce visibility and increase crash risk. If the wiper arm is cracked, bent, loose, or detached, contact a Prevost dealer before putting the coach back in passenger service.
What if I bought my Prevost H3-45 used?
The free recall repair still applies. Recalls follow the VIN, not the original owner. Check your VIN to confirm whether your specific H3-45 is included, then call a Prevost dealer or Prevost customer service at 1-866-870-2046 with recall SR17-09.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V296000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 17V296 |
| NHTSA recall # (full) | 17V296000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →