Recall 17V281 affects 29 2017 Crossroads Volante trailers with an unsupported rear upper bunk. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 29 2017 Volante trailers because the rear upper bunk lacks proper support. If the bunk falls while occupied, it increases the risk of injury, and the Crossroads dealer repair will be free once available.
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What's wrong?
The rear upper bunk in the 2017 Crossroads Volante 310BH is a raised sleeping platform built into the trailer. Its supports hold the bunk to the trailer structure and keep the platform level when someone is on it. The bunk depends on that framing, not just the visible bed surface, to carry weight as intended.
On affected trailers, the rear upper bunk was not properly supported. That means the platform lacks the backing it needs to stay secure under normal use. The concern is with the bunk structure itself, not the mattress, trim, or other interior equipment.
There is no warning sign before failure. If the bunk feels loose, sags, pulls away from the wall, or moves when touched, stop using it until a Crossroads dealer inspects and repairs the support.
Who's affected?
| 2017 Crossroads Volante | Recreational vehicle/trailer |
|---|---|
| Units affected | 29 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Without the proper supports, the bunk can fall while occupied, increasing the risk of injury. Keep people off the bunk until a dealer adds screws through the supports into the wall studs. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2017 Crossroads Volante is included in this recall.
- Contact a franchised Crossroads dealer and ask whether the free rear-bunk support repair is open for your VIN.
- Schedule the bunk-support screw repair that secures the rear upper bunk to the wall studs.
- Bring the recall notice if Crossroads mailed one. If not, reference recall number 17V281 when you call.
- Avoid using the rear upper bunk until a dealer confirms the supports are secured.
What happens at the repair
The repair described for this recall is straightforward: a Crossroads technician adds screws through the rear upper bunk supports and into the wall studs so the bunk is properly supported. The recall notice said owner notification began on May 10, 2017. The dealer repair will be free once available, with parts and labor covered under the recall. Ask the service desk to match the work to Crossroads recall 17-284 if the campaign paperwork is needed.
Timeline
| April 27, 2017 | NHTSA published the recall |
|---|---|
| May 10, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V281?
Recall 17V281 covers 29 2017 Crossroads Volante trailers, model 310BH, with a rear upper bunk that lacks proper support. The bunk can fall while occupied, increasing injury risk. Dealers add screws through the bunk supports into the wall studs for free.
What should I do if my 2017 Crossroads Volante is on this recall?
Check your VIN to confirm your specific trailer is included in recall 17V281. If it is, contact a franchised Crossroads dealer to schedule the bunk-support repair. Reference recall number 17V281 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this defect at no cost. For recall 17V281, the dealer adds screws through the rear upper bunk supports into the wall studs free of charge.
What is the safety risk in recall 17V281?
The safety risk is injury from a rear upper bunk that falls while occupied. The recall is about the bunk support, not the trailer drivetrain. Until the repair is complete, keep people off the rear upper bunk and arrange the free dealer fix.
When did the Crossroads Volante bunk recall start?
The recall began on May 10, 2017. If you own a 2017 Crossroads Volante 310BH and never received a notice, check your VIN and call a franchised Crossroads dealer with recall number 17V281.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V281000 |
|---|---|
| Crossroads customer service | 1-866-425-4369 |
| NHTSA recall # | 17V281 |
| NHTSA recall # (full) | 17V281000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →