Recall 17V279 covers 1,254 2016-2017 Gem E2, E4, E6, and Elxd vehicles for loose wheel lug nuts. Repair is free at any franchised Gem dealer.
Gem is recalling 1,254 2016-2017 E2, E4, E6, and Elxd electric vehicles with steel wheels because front wheel lug nuts can loosen and let a wheel detach. A separated wheel increases crash risk, and the Gem dealer repair will be free once available.
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What's wrong?
The front wheel lug nuts on 2016-2017 Gem E2, E4, E6, and Elxd electric vehicles with steel wheels hold the wheel tightly against the hub. Each lug nut clamps the wheel in place so the tire, wheel, hub, and steering parts move together as the vehicle turns and stops.
In this recall, the front lug nuts lose that clamping force. Once the nuts loosen, the wheel no longer stays firmly seated on the hub. Continued driving with a loose front wheel can let the wheel separate from the vehicle.
There is no warning sign before failure. If the vehicle feels uneven, shakes through the steering wheel, or makes new front-wheel noise, stop driving and have it checked before moving it again.
Who's affected?
Spans E2, E4, E6, and Elxd vehicles from the 2016 and 2017 model years, all tied to the same wheel fastener component.
| 2016 Gem E4 | wheel fastener (lug, nut, bolt, or stud) |
|---|---|
| 2017 Gem E2 | wheel fastener (lug, nut, bolt, or stud) |
| 2017 Gem E6 | wheel fastener (lug, nut, bolt, or stud) |
| 2016 Gem E6 | wheel fastener (lug, nut, bolt, or stud) |
| 2017 Gem E4 | wheel fastener (lug, nut, bolt, or stud) |
| 2017 Gem Elxd | wheel fastener (lug, nut, bolt, or stud) |
| 2016 Gem E2 | wheel fastener (lug, nut, bolt, or stud) |
| 2016 Gem Elxd | wheel fastener (lug, nut, bolt, or stud) |
| Units affected | 1,254 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If a wheel separates from the vehicle, crash risk rises immediately. Drive cautiously, avoid unnecessary trips, and schedule dealer service soon if your VIN is included. Repair will be free at any franchised Gem dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2017 Gem E4, E2, E6, or Elxd is included in this recall.
- Contact a franchised Gem dealer to schedule the free lug-nut replacement and wheel inspection that fixes the loose front wheel fasteners.
- Bring the recall notice if Gem mailed one. If not, reference recall number 17V279 and Gem recall L-17-01 when you call.
- Avoid driving until the dealer checks the front wheel lug nuts, because a loose wheel can separate and increase crash risk.
- Call Gem Consumer Service Department at 1-855-743-3436 with questions about the dealer repair.
What happens at the repair
At the dealer, a Gem technician replaces the lug nuts and inspects the steel wheels for related damage or looseness. The filing says the recall began June 8, 2017, but this page does not show a confirmed current remedy status. The dealer repair will be free once available, with covered parts and labor handled under the recall. Ask the service desk to reference Polaris recall L-17-01 when confirming the work for your VIN.
Timeline
| April 26, 2017 | NHTSA published the recall |
|---|---|
| June 8, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V279?
Recall 17V279 covers 1,254 2016-2017 Gem E2, E4, E6, and Elxd electric vehicles with steel wheels. The front wheel lug nuts can loosen, which can let a front wheel detach. Gem dealers will replace the lug nuts and inspect the wheels for free.
What should I do if my 2016-2017 Gem E2, E4, E6, or Elxd is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V279. If it is, contact a franchised Gem dealer to schedule the lug nut replacement and wheel inspection. Reference recall number 17V279 or Gem recall L-17-01 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. For recall 17V279, Gem dealers will replace the affected lug nuts and inspect the wheels free of charge.
What is the safety risk?
The safety risk is front wheel separation. If the front wheel lug nuts loosen and a wheel separates from the vehicle, crash risk increases. Confirm your VIN, then have a franchised Gem dealer complete the free lug nut replacement and wheel inspection.
What if I bought my Gem vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2016-2017 Gem E2, E4, E6, or Elxd is included, then call a franchised Gem dealer with recall number 17V279.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V279000 |
|---|---|
| Gem customer service | 1-855-743-3436 |
| NHTSA recall # | 17V279 |
| NHTSA recall # (full) | 17V279000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →