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Campaign 17V278 Posted April 20, 2017 217 units

2016-2017 Elgin Sweepers Recall 17V278: End Cap Defect

Recall 17V278 covers 217 2016-2017 Elgin Broom Bear, Eagle, and Road Wizard street sweepers for detachable broom-flap end caps. Repair will be free once available.

Elgin is recalling 217 2016-2017 Broom Bear, Eagle, and Road Wizard street sweepers because the main broom flap support end cap can detach from the sweeper. A loose end cap creates a road hazard and raises the risk of a crash; the Elgin dealer repair will be free once available.

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What's wrong?

The main broom flap support on the 2016-2017 Elgin Broom Bear, Eagle, and Road Wizard street sweepers is part of the equipment around the main broom area. The flap helps control debris as the broom sweeps material into the collection path, and the support end cap helps keep that flap support secured to the sweeper.

On affected sweepers, an unexpected load can exceed the part's design strength. When that happens, the main broom flap support end cap, the support, or both can detach from the sweeper. Elgin's corrected design uses a visibly different bar and pins, with new part numbers, so the replacement parts are not the same as the original pieces.

There is no warning sign before failure. An operator should not count on noise, vibration, or a visible change before the end cap or support comes loose.

Who's affected?

Covers Broom Bear, Eagle, and Road Wizard across the 2016 and 2017 model years, all tied to the same equipment component.

2017 Elgin Broom Bear Equipment
2017 Elgin Eagle Equipment
2016 Elgin Eagle Equipment
2016 Elgin Road Wizard Equipment
2016 Elgin Broom Bear Equipment
Units affected217
Field incidentsNHTSA has logged 1 field incident to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

If the main broom flap support end cap detaches from the sweeper, it can become a road hazard and increase crash risk. Until the repair is completed, avoid operating the sweeper if the end cap looks loose or damaged, and contact the dealer for guidance. Repair will be free at any franchised Elgin dealer once available.

What should I do?

  1. Check your VIN to confirm your 2016-2017 Elgin Broom Bear, Eagle, or Road Wizard is included in this recall.
  2. Contact Elgin customer service at 1-877-342-5374 before scheduling service, because the final dealer remedy is not listed as open here.
  3. Ask when the free main broom flap support end cap replacement is available; this repair secures the part that can detach and become a road hazard.
  4. Reference recall number 17V278 and Elgin recall SB-0201 when you call.
  5. Inspect the sweeper before use and keep loose or detached equipment off the road until Elgin gives repair instructions.

What happens at the repair

At the dealer, an Elgin technician will replace the main broom flap support end cap with a newly designed part once the repair opens. The part and labor will be free under the recall. Elgin says all related costs to replace the part will be reimbursed. If you already paid for this repair, contact Elgin customer service and ask what paperwork they need for reimbursement.

ReimbursementReimbursement available

Timeline

April 20, 2017 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
April 26, 2017 NHTSA published the recall
May 11, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V278?

Recall 17V278 covers 217 2016-2017 Elgin Broom Bear, Eagle, and Road Wizard street sweepers. The main broom flap support end cap can detach from the sweeper and become a road hazard, increasing crash risk. Elgin dealers will replace the end cap with a newly designed part for free.

What should I do if my 2016-2017 Elgin Broom Bear, Eagle, or Road Wizard is on this recall?

Check your VIN to confirm your specific sweeper is included in recall 17V278. If it is, contact an Elgin dealer or Elgin customer service at 1-877-342-5374 and reference recall SB-0201. Ask for the free main broom flap support end cap replacement.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Elgin's remedy states that dealers will replace the main broom flap support end cap with a newly designed part free of charge.

What is the safety risk?

The safety risk is a detached main broom flap support end cap becoming a road hazard. That loose part can increase the risk of a crash for the sweeper operator or other road users. Check your VIN and arrange the free replacement if your sweeper is included.

What if I bought this Elgin sweeper used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Broom Bear, Eagle, or Road Wizard is included, then give the dealer recall 17V278 and Elgin recall SB-0201.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V278000
Elgin customer service1-877-342-5374
NHTSA recall #17V278
NHTSA recall # (full)17V278000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →