Recall 17V274 affects 568 2016-2017 Ducati Multistrada 1200 motorcycles for a rear shock absorber eyelet defect. Repair is free at any franchised Ducati dealer.
Ducati is recalling 568 2016-2017 Multistrada 1200 motorcycles because the rear shock absorber's lower eyelet can crack and detach from the swingarm. If that happens, handling is affected and crash risk increases; Ducati dealers will complete the free repair.
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What's wrong?
The rear shock absorber on the 2016-2017 Ducati Multistrada 1200 is part of the rear suspension. It controls how the rear wheel moves when the motorcycle hits bumps, turns, or lands after uneven terrain. The lower shock-end eyelet is the mounting point that connects the bottom of the shock absorber to the swingarm.
On affected motorcycles, that lower eyelet is not strong enough for intense off-road use. Repeated suspension loads can fatigue the metal, which means small stress cracks form and grow with use. If the eyelet breaks, the shock absorber can detach from its lower mount at the swingarm.
A rider can hear noise from the rear of the bike before the part fails. That warning sign depends on how the motorcycle has been used, so any new rear suspension noise on an affected Multistrada 1200 needs dealer attention.
Who's affected?
The same rear suspension component appears across both listed model years.
| 2016 Ducati Multistrada 1200 | rear suspension |
|---|---|
| 2017 Ducati Multistrada 1200 | rear suspension |
| Units affected | 568 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2016-2017 Ducati Multistrada 1200 motorcycle is on the list. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
A detached rear shock absorber affects motorcycle handling and increases the risk of a crash. Noise from the rear of the bike is the reported warning sign, and bike use affects whether the rider notices it. If you hear rear noise, ride cautiously and schedule service promptly. Repair is free at any franchised Ducati dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Ducati Multistrada 1200 is included in this recall.
- Contact a franchised Ducati dealer to schedule the free rear-shock-absorber replacement for the lower shock-end eyelet defect.
- Bring the recall notice if Ducati mailed one, or reference recall number 17V274 when you call.
- Ride cautiously until the repair is complete. Avoid aggressive riding and leave extra following distance.
What happens at the repair
At the dealer, a Ducati technician replaces the rear shock absorber assembly, including the lower shock end eyelet area that can crack and separate from the swingarm. Parts and labor are covered under recall 17V274, so the dealer repair is free now. After the replacement, the service desk should document the completed recall on the motorcycle's repair record before returning it to you.
Timeline
| April 25, 2017 | NHTSA published the recall |
|---|---|
| April 28, 2017 | Dealer notification began |
| April 28, 2017 | Dealer notification ended |
| May 17, 2017 | Owner notification mailed |
| May 22, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 22, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V274?
Recall 17V274 covers 568 2016-2017 Ducati Multistrada 1200 Enduro motorcycles with a rear shock absorber lower shock-end eyelet that can crack and detach from the swingarm. Ducati dealers will replace the rear shock absorber assembly for free.
What should I do if my 2016-2017 Ducati Multistrada 1200 is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 17V274. If it is, contact a franchised Ducati dealer to schedule the rear shock absorber assembly replacement. Reference recall number 17V274 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ducati will replace the rear shock absorber assembly free of charge at any franchised Ducati dealer.
What is the safety risk?
The safety risk is reduced motorcycle handling if the rear shock absorber detaches from the swingarm. That condition increases crash risk. Until the repair is complete, ask the Ducati dealer whether the motorcycle should be ridden before your appointment.
What if I bought my Ducati Multistrada 1200 used?
The free recall repair still applies. Recall coverage follows the motorcycle, not the first owner. Check your VIN to confirm whether your specific 2016-2017 Ducati Multistrada 1200 is included, then call a franchised Ducati dealer with recall number 17V274.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V274000 |
|---|---|
| Ducati customer service | 1-800-231-6696 |
| NHTSA recall # | 17V274 |
| NHTSA recall # (full) | 17V274000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →