Recall 17V267 affects 11,246 2017 Buick Lacrosse vehicles for loose rear suspension toe-links. Repair is free at any franchised Buick dealer.
Buick is recalling 11,246 2017 Lacrosse vehicles because rear suspension toe-links were installed incorrectly and can loosen or disconnect from the rear suspension system. A disconnected toe-link can cause loss of vehicle control and increase crash risk; Buick dealers will complete the recall repair free of charge.
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What's wrong?
The rear suspension toe-link on the 2017 Buick Lacrosse is a suspension link that helps hold the rear wheel at the correct angle. That angle is called toe, and it keeps the rear of the vehicle tracking straight as the suspension moves over the road.
On affected vehicles, the toe-link was installed in the wrong orientation at a sub-assembler. Because it was installed backward, the bolts that attach it to the rear suspension system can loosen over time. If a bolt falls out, the toe-link can separate from the suspension, changing the rear wheel angle and making the vehicle difficult to control.
There is no warning sign before failure. The problem is in how the link was installed, so an owner is not expected to hear, feel, or see a clear symptom before the attachment comes loose.
Who's affected?
| 2017 Buick Lacrosse | rear suspension |
|---|---|
| Units affected | 11,246 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2017 Buick Lacrosse sedan is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
If a rear suspension toe-link disconnects, the vehicle can lose control, increasing crash risk. Use the vehicle cautiously until the dealer inspection is complete, and schedule the repair soon if your VIN is included. Repair is free at any franchised Buick dealer.
What should I do?
- Check your VIN to confirm your 2017 Buick Lacrosse is included in this recall.
- Contact a franchised Buick dealer to schedule the free rear-suspension toe-link inspection and correction that secures the links so they do not loosen or disconnect.
- Bring the recall notice if Buick mailed one. If not, reference recall number 17V267 when you call.
- Call Buick customer service at 1-800-521-7300 with questions before your appointment.
- Drive cautiously until the repair is complete, and leave extra following distance.
What happens at the repair
At the dealer, a Buick technician inspects the left and right rear suspension toe link assemblies and corrects their installation where needed. The recall repair is free, with parts and labor covered. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles were under warranty. Ask the Buick service desk how warranty coverage applies if you have prior repair paperwork for this condition.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| April 21, 2017 | NHTSA published the recall |
|---|---|
| April 21, 2017 | Dealer notification began |
| April 21, 2017 | Dealer notification ended |
| May 25, 2017 | Owner notification mailed |
| June 20, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 20, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V267?
Recall 17V267 covers 11,246 2017 Buick Lacrosse vehicles with rear suspension toe-links that were installed incorrectly. If a toe-link disconnects, the driver can lose vehicle control, raising crash risk. Buick dealers inspect both rear toe-link assemblies and correct the installation for free.
What should I do if my 2017 Buick Lacrosse is on this recall?
Check your VIN to confirm your specific 2017 Buick Lacrosse is included in recall 17V267. If it is, contact a franchised Buick dealer to schedule the rear suspension toe-link inspection and correction. Reference recall number 17V267 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. Buick dealers inspect the left and right rear suspension toe-link assemblies and correct the installation free of charge at any franchised Buick dealer.
Is it safe to drive my 2017 Buick Lacrosse before the recall repair?
The safety risk is loss of vehicle control if a rear suspension toe-link disconnects. Check your VIN before assuming your car is included. If handling, steering, or rear suspension behavior feels abnormal, stop driving and call a Buick dealer for guidance before moving the vehicle.
What if I bought my Buick Lacrosse used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Lacrosse is included, then call a franchised Buick dealer and reference recall number 17V267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V267000 |
|---|---|
| Buick customer service | 1-800-521-7300 |
| NHTSA recall # | 17V267 |
| NHTSA recall # (full) | 17V267000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →