Recall 17V256 covers 1,425 2017 Rdx and Cr-V vehicles with certification labels that lose ink. Repair is free at any franchised Acura dealer.
Acura is recalling 1,425 2017 Rdx and Cr-V vehicles because certification-label ink can wipe off when cleaned with alcohol solvent. Without readable label information, an owner can overload the vehicle and raise crash risk; Acura dealers will complete the recall repair free of charge.
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What's wrong?
The certification label is the printed label on the door jamb that carries required vehicle information for the 2017 Rdx and Cr-V. It identifies the vehicle and shows that it was built to meet federal certification requirements. The label has to stay readable during normal ownership and service work.
On these vehicles, the label was printed with the wrong printer ribbon. That ribbon left ink that does not hold up when an alcohol solvent is wiped across the label. If the ink comes off, the certification information on the label becomes hard to read or is erased, so the vehicle no longer has a durable certification label.
There is no warning sign before failure. An owner would notice the problem only after the label is cleaned with alcohol and the printed information wipes away.
Who's affected?
Covers both Rdx and Cr-V nameplates from the same model year, with the same vehicle label issue.
| 2017 Acura Rdx | vehicle label (placard or certification) |
|---|---|
| 2017 Honda Cr-V | vehicle label (placard or certification) |
| Units affected | 1,425 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If certification label information wipes away, the operator loses load and tire information needed before carrying people or cargo. That raises the risk of overloading the vehicle and increases crash risk. Check the label, avoid loading beyond known limits, and schedule the label replacement. Repair is free at any franchised Acura dealer.
What should I do?
- Check your VIN to confirm your 2017 Acura Rdx or Cr-V is included in this recall.
- Contact a franchised Acura dealer to schedule the free Certification Label replacement that restores readable weight and certification information.
- Bring the recall notice if you have it. If not, reference recall number 17V256 when you call.
- Avoid using alcohol solvent on the Certification Label until the replacement label is installed.
- Call Acura customer service at 1-888-234-2138 with questions about the recall or dealer appointment.
What happens at the repair
At the dealer, an Acura technician replaces the Certification Label covered by the recall. The replacement label and labor are free of charge. If you already paid out of pocket for a label-related repair before the recall work was completed, Acura's general reimbursement plan covers documented expenses. Bring your repair paperwork or receipts to the service desk and ask how to submit the claim through Acura customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 18, 2017 | NHTSA published the recall |
|---|---|
| April 18, 2017 | Dealer notification began |
| May 22, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 22, 2017 | Interim owner notification (was planned for this date) |
| June 9, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V256?
Recall 17V256 covers 1,425 2017 Acura Rdx and Cr-V vehicles with certification labels printed with ink that alcohol solvent can wipe away. If the label information is lost, the driver can lose access to loading information, increasing crash risk. Acura dealers replace the label for free.
What should I do if my 2017 Acura Rdx or Cr-V is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V256. If it is, call a franchised Acura dealer and ask for the free certification label replacement. Reference recall number 17V256 or Acura recall numbers KF3 and KF4 when you schedule service.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Acura dealers replace the certification label free of charge. The remedy is available now, and the recall began in June 2017.
What is the safety risk?
The risk is loss of required label information. If alcohol solvent wipes away the certification label, the driver can lose access to loading information for the vehicle. That can lead to overloading, which increases crash risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V256000 |
|---|---|
| Acura customer service | 1-888-234-2138 |
| NHTSA recall # | 17V256 |
| NHTSA recall # (full) | 17V256000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →