Recall 17V239 affects 148 2017 Thor Motor Coach Windsport, Hurricane, and Ace motorhomes for incorrect hitch-capacity labels. Corrected labels are free.
Thor Motor Coach is recalling 148 2017 Windsport, Hurricane, and Ace motorhomes because the tow-hitch weight label lists a 10,000lb capacity even though the hitch is rated for 8,000lbs. Loading the hitch to the wrong label can damage the motorhome or let the hitch disconnect from the tow vehicle, so Thor Motor Coach dealers will complete the recall repair free of charge.
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What's wrong?
The tow hitch on a 2017 Thor Motor Coach Windsport, Hurricane, or Ace motorhome is the rear-mounted receiver used to pull a trailer or other approved load. Its weight rating label tells the owner and service shop the maximum trailer weight the hitch is built to handle. That label matters because owners often rely on it before connecting a trailer.
On affected motorhomes, the supplier put the wrong rating label on the hitch. The label shows a 10,000-pound capacity, but the actual hitch capacity is 8,000 pounds. If an owner loads the hitch based on the incorrect label, the hitch is being asked to carry more than it was built for, which can damage the hitch or reduce control of the trailer.
There is no warning sign before failure. The visible problem is the label itself: if the hitch label shows 10,000 pounds on an affected motorhome, it does not match the actual 8,000-pound hitch capacity.
Who's affected?
Spans the Windsport, Hurricane, and Ace motorhome lines, with both the vehicle label and trailer hitch involved.
| 2017 Thor Motor Coach Windsport | vehicle label (placard or certification) |
|---|---|
| 2017 Thor Motor Coach Windsport | Trailer hitches |
| 2017 Thor Motor Hurricane | vehicle label (placard or certification) |
| 2017 Thor Motor Hurricane | Trailer hitches |
| 2017 Thor Motor Coach Ace | vehicle label (placard or certification) |
| 2017 Thor Motor Coach Ace | Trailer hitches |
| Units affected | 148 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An incorrect hitch capacity label can lead an owner to overload the hitch. At that load, the hitch can damage the motorhome or disconnect from the tow vehicle, increasing crash risk. Confirm your VIN and use the corrected label guidance before towing at the listed capacity. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2017 Thor Motor Coach Windsport, Hurricane, or Ace is included in this recall.
- Contact a franchised Thor Motor Coach dealer to request the corrected hitch weight-rating labels.
- Confirm the label repair shows the actual 8,000 lb hitch capacity, not the incorrect 10,000 lb capacity.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 17V239 when you call.
- Limit towing to the actual 8,000 lb hitch capacity until the corrected label is installed.
What happens at the repair
The repair is a label correction, not a mechanical hitch repair. Thor Motor Coach provides corrected tow hitch weight rating labels, free of charge, so the motorhome shows the actual hitch capacity instead of the incorrect label value. Parts and labor are covered under the recall. If you already paid for a related label correction, Thor Motor Coach says reimbursement is handled through the normal warranty claim process. Contact Thor Motor Coach customer service and ask how to submit the prior repair through that process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 10, 2017 | NHTSA published the recall |
|---|---|
| May 22, 2017 | Owner notification mailed |
| June 7, 2017 | Dealer notification began |
| June 7, 2017 | Dealer notification ended |
| June 7, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V239?
Recall 17V239 covers 148 2017 Thor Motor Coach Windsport, Hurricane, and Ace motorhomes with tow-hitch labels that list a 10,000 pound rating even though the actual hitch capacity is 8,000 pounds. Thor Motor Coach provides corrected labels for free.
What should I do if my 2017 Thor Motor Coach Windsport, Hurricane, or Ace is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 17V239. If it is, contact Thor Motor Coach customer service at 1-877-500-1020 or a Thor Motor Coach service dealer and ask for the corrected tow-hitch capacity labels. The recall remedy is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Thor Motor Coach supplies the corrected tow-hitch labels free of charge. Reference recall 17V239 when you contact Thor Motor Coach or the service dealer.
What is the safety risk?
The safety risk is hitch overload from the incorrect label. If the hitch is loaded to the listed 10,000 pound capacity, the actual 8,000 pound hitch can damage the motorhome or disconnect from the tow vehicle, increasing crash risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V239000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 17V239 |
| NHTSA recall # (full) | 17V239000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →